Student Facing Policies and Procedures

The Academic Appeals Procedure provides information about the process to follow if a student wishes to appeal against a decision reached by the Assessment Board or Postgraduate Research Award Board. Appeals must be submitted within 10 working days of the date on their results letter.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.

• Academic Appeals Procedure
• Stage 1 Academic Appeals Proforma
• Stage 2 Academic Appeals Proforma
• Group Consent Form
• Third Party Consent Form
• Legal Representation
• Guidance - Supporters, Representatives and Witnesses
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub. 

To make enquiries regarding this procedure please email academicappeals@salford.ac.uk.

The Academic Misconduct Procedure provides information about the types of activity which constitute academic misconduct and how such matters will be dealt with by the University.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.

• Student Academic Integrity and Academic Misconduct Procedure
• Academic Misconduct Hearing Request for Review (Appeal) Form
• Third Party Consent Form
• Legal Representation
• Guidance - Supporters, Representatives and Witnesses
• Data Protection Guidance - Student Facing Procedures
• Library and Learning Spaces Policy
• Students' Frequently Asked Questions

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub. 

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

• Accreditation of Prior Learning (APL) Policy
• APL - Introduction
• APL - A Learner's Guide

• Applicant and Student Criminal Convictions Policy
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

• Assessment and Feedback Policy
• In-Year Retrieval Scheme - Frequently Asked Questions
• Student Guide on Assessment and Feedback
• Study Abroad - Assessment Information for Student

The Student Complaints Procedure applies to all registered students and outlines the process which should be used to raise a complaint about a service provided by the University and the process used when a complaint is received. Students are advised to read the Procedure in detail before submitting a complaint.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.

• Student Complaints Procedure
• Strike Related Complaints Process
• Employers of Apprentices Complaints Policy and Procedure
• Student Complaints - Stage 1 Proforma
• Student Complaints - Stage 2 Proforma
• Student Complaints - Stage 3 Proforma
• Group Consent Form
• Third Party Consent Form
• Legal Representation
• Guidance - Supporters, Representatives and Witnesses
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub.

To make enquiries regarding this procedure please email complaints@salford.ac.uk.

The Student Engagement, Interruption and Withdrawal Policy outlines the University's approach to supporting the development of students, a key aspect of which involves student engagement and participation. If a student does not engage or participate, their registration may be at risk.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.  Students should contact advicecentre-ussu@salford.ac.uk.

• Student Engagement, Interruption and Withdrawal Policy
• Appeal Against Cancellation of Registration - Proforma

• Engagement Policy for Student Route and Tier 4 Visa Holders

This policy is to be adhered to by the majority of Tier 4 students and Student Visa holders who are currently registered on a programme of study with the University of Salford. Tier 4 sponsored students and Student Visa holders would fall under the following categories:

• Students who currently hold a Tier 4 or Student visa;
• Students who have made an application for Student leave within the UK using a Confirmation of Acceptance for Studies (CAS) number from the University of Salford and a decision on the application is outstanding;
• Students who have made an application for Tier 4 or Student leave within the UK using a CAS number from the University of Salford, have had their application refused and are currently undergoing an administrative review;
• Students who have made an application for Tier 4 or Student leave within the UK using a CAS number from the University of Salford, have had their application refused and are currently undergoing an appeal.

The Student Misconduct Procedure outlines what types of activity constitutes student misconduct and how such matters will be dealt with by the University. The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.

• Student Misconduct Procedure
• Student Misconduct Hearing Request for Review (Appeal) Form
• Third Party Consent Form
• Legal Representation
• Guidance - Supporters, Representatives and Witnesses
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

Related documents:

• Student Charter
• Student Code of Conduct

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub.

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

The Fitness to Practise Procedure relates to misconduct and/or professional unsuitability of students on programmes leading to professions regulated by Professional, Statutory & Regulatory Bodies (PSRBs), for example the Nursing and Midwifery Council (NMC), or the Health and Care Professions Council (HCPC). It provides information on activity that might constitute professional misconduct and/or professional unsuitability, and how such matters will be dealt with by the University.  The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.  Students should contact advicecentre-ussu@salford.ac.uk.

• Fitness to Practise Procedure
• Fitness to Practise Hearing Request for Review (Appeal) Form
• Third Party Consent Form
• Legal Representation
• Guidance - Supporters, Representatives and Witnesses
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

Related Documents:

• Student Code of Conduct

Resources for staff including template letters, forms and additional guidance are available via the Staff Hub.

To make enquiries regarding this procedure please email studentconduct@salford.ac.uk.

• Fitness to Study Policy
• Fitness to Study Procedure
• Fitness to Study Appeal Form

The Student Engagement, Interruption and Withdrawal Policy outlines regulations regarding Interruptions and Withdrawals.  In the first instance, students are required to discuss their intention to either interrupt or withdraw with their Personal Tutor/Programme Leader.

Requests to interrupt or withdraw can be submitted on line at the Student Self Service website.

• Student Engagement, Interruption and Withdrawal Policy
• Guidance for students considering Interruption or Withdrawal

Guidance for staff is available via the Staff Hub.

The Personal Mitigating Circumstances (PMC) Procedure outlines the regulations governing personal mitigating circumstances, the procedure for submission of personal mitigating circumstances and how such circumstances will be considered by Schools. PMC claims can be made online at the Student Self Service website.

The University of Salford Students' Union (USSU) has an Advice Centre which is able to provide independent advice and support about this Procedure.

• Personal Mitigating Circumstances Procedure
• Data Protection Guidance - Student Facing Procedures
• Students' Frequently Asked Questions

• Personalised Academic Support Policy

• Student Pregnancy, Maternity, New Parenthood and Adoption Policy
• Appendix A - Pregnancy, Maternity, New Parenthood and Adoption
• Student Guidance - Student Pregnancy, New Parenthood and Adoption Policy

• Recommended Support Strategy Appeals Procedure
• Recommended Support Strategy Appeals - Stage 2 Proforma
• Recommended Support Strategy Appeals - Stage 3 Proforma

• Risk, Review and Response Policy
• Risk, Review and Response Procedure

• Safeguarding Policy

• Student Caring Responsibility Policy

• Student Charter

• Student Code of Conduct
• About the Student Code of Conduct

• Student Support Policy

If you have followed all stages of the University’s student procedures (e.g. Academic Appeals, Academic Misconduct, Complaints, Misconduct, Fitness to Practise, etc) and you are not satisfied with the outcome, the Office of the Independent Adjudicator (OIA) may be able to undertake an independent review of your case.  You will usually need a letter from the University which states that you have completed the University’s internal procedures.  You can find further information about the OIA's scheme.