Not sure where to go? Our askUS team is here to help.
Our askUS advisers can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.
Academic support and administration
Here you’ll find information on key study dates, Exceptional Circumstances, registration, paying for university, timetabling, and document requests.
Student Support
Our specialist teams are here to offer assistance whenever you require a bit of extra support. We can help with a wide variety of topics including money advice, health and wellbeing, disability and inclusion, and various specialist support services. For further details about each support area you can visit our dedicated topic pages.
Uni Life
Life as a student at Salford can be more than just studying. Here you can find info on accommodation, faith, and general uni life which includes events/activities, our many food outlets and how to study abroad.
Urgent assistance and information about safety
If you feel seriously at risk or are at immediate physical threat, call 999 to ask for the police.
Our campus Security team is available for advice and assistance 24 hours a day, seven days a week.
- Campus Security Control Room: +44 (0)161 295 4773
- Emergencies (for emergencies only and not IT issues): +44 (0)161 295 3333
- By using the SafeZone app
If you are concerned about the immediate wellbeing and welfare of yourself or a student at the University, find the relevant support for immediate risks to individuals below.
Contact askUS
Not sure where to go? Our askUS team is here to help.
Our askUS advisers can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.
- Call: +44 (0)161 295 5000
- Email: askus@salford.ac.uk
askUS opening hours
Term-time opening hours (Trimester 1 and 2)
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
- MediaCity: 10:00-16:00
Trimester 3 and vacation period opening hours
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
There are no services at MediaCity during Trimester 3 and Vacation times. However, you can travel on the 50 bus between campuses for free, Monday to Friday, from 05:00-22:30 with your student ID card.