askUS Enquiries

askUS is your one-stop-shop for all student enquiries. We are your dedicated specialist support service, your go-to people for when you're not sure where to start and your first port of call when you need to talk to someone. We're here to help you be successful at university and maximise your potential.

Our askUS staff can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.

Opening Hours

We are extending our opening times from Monday 6the September.

Online and over the phone

You can phone us, email us or use our live chat during the following hours.

  • Monday to Friday, 9am-5pm
  • Saturday and Sunday, closed

Interacting with these services is the quickest and safest way to get in contact with us.



You can now visit us in the Referral Lounge of University House Monday to Fridays 9am-5pm.


Our Services

askUS can provide you with help for most of the questions you have outside your course. Our enquiries team are your first point of contact and can refer you on to our other teams for more specific information. You can also find answers to a lot of your questions within our FAQ database.