Agent partner resources
Welcome to you, our valued agent partners. We are extremely proud of the success of our international students and alumni from over 200 countries, and you play a key role in that success.
We look forward to working closely with you to secure high quality applications and ensure students have a smooth journey to Salford.
You can find lots of information on this page to support you, including the application process to marketing materials, frequently asked questions and more.
Please contact your account manager if you don't find what you need here, and they will be delighted to assist you. You can find your account manager's details below.
Meet the team
Our friendly team are here to help you with anything you need, from training to university information.
Please contact the relevant representative for your area:
Your contacts
Africa
Quentin Albert
Senior International Recruitment Officer
Phone number: +44 (0) 7815 435617
Email Address: q.albert@salford.ac.uk
Adedayo Durojaiye
In-Country Representative (Nigeria-based) - supporting agents in Nigeria
Phone numbers:
+234 903 382 8737
+234 704 188 0745
Email Address: a.durojaiye1@salford.ac.uk
Americas
Nick Croft
Senior International Recruitment Officer
Phone number: +44 (0) 745 226 7947
Email Address: n.croft@salford.ac.uk
Europe
Nina Rothacker
International Conversion Officer (Europe)
Phone number: +44 (0) 781 631 8825
Email Address: n.a.rothacker@salford.ac.uk
Central Asia, East Asia and Southeast Asia
Nick Croft
Senior International Recruitment Officer
Phone number: +44 (0) 745 226 7947
Email Address: n.croft@salford.ac.uk
Middle East
Frazer Roberts
Regional Manager (South Asia & Middle East)
Phone number: +44 7484 913254
Email address: f.roberts2@salford.ac.uk
Katie Mackissack
Senior International Officer (South Asia & Middle East)
Phone number:+447 4839 77779
Email address: k.r.mackissack@salford.ac.uk
UK based international students
Quentin Albert
Senior International Recruitment Officer
Phone number: +44 (0) 7815 435617
Email Address: q.albert@salford.ac.uk
South Asia
Frazer Roberts
Regional Manager (South Asia & Middle East)
Phone number: +44 7484 913254
Email address: f.roberts2@salford.ac.uk
Katie Mackissack
Senior International Officer (South Asia & Middle East)
Phone number:+447 4839 77779
Email address: k.r.mackissack@salford.ac.uk
Madhu Sharma
Senior Regional Advisor (India-based) - Working with agents in India, Bangladesh, Nepal and Sri Lanka
Phone number: +91 992 069 9977
Email Address: m.sharma1@salford.ac.ukmailto:k.r.mackissack@salford.ac.uk
Chitra Shinde
Regional Advisor (India-based) Working with agents in India, Bangladesh, Nepal and Sri Lanka
Phone number: +91 93261 31102
Email Address: c.shinde@salford.ac.uk
Jawad Malik
In-Country Representative (Pakistan-based) - working with agents in Pakistan
Phone number: +92 305 470 0069
Email Address: j.malik3@salford.ac.uk
How to apply
Most of our courses can be applied for directly using the Agent Portal, but some undergraduate courses need to be applied for on UCAS. You can find more information to support you below.
Agent quality framework and tagging policy
- Applications submitted via the portal should be tagged automatically
- For post-application tagging requests, these need to be submitted to use within 10 working days of the application being submitted
- Once an application has been submitted through an agent, it cannot be transferred to another agent.
Paying deposit and fees
We offer competitive pricing, payment options and funding, including:
- Master’s students can pay fees across 7 consecutive monthly instalments and undergraduate students can pay across 5 consecutive monthly instalments
- Only £5,500 deposit upfront (changing to £7,500 from June 2027, but this is to be confirmed)
- 3% discount if fees are paid upfront and in-full
- International scholarships available from Salford and from our partners
It’s important that students only pay using our recommended payment methods to keep their money safe and avoid falling victim to any financial scams.
Please find more information below.
CAS and visas
When carrying out our Pre-CAS checks as part of the CAS process, we may ask students to complete a Pre-CAS activity which will be assessed by our team. For some students, this may take the form of a Pre-CAS interview which will be held online over Microsoft Teams with a member of our team.
When students are at the stage to request their CAS, they will be informed by us what is required of them. If they are required to sit a Pre-CAS interview, they will be invited to book this via a bookings link sent to them by e-mail. The e-mail will also contain further guidance and instructions for the interview.
CAS timeline
- Student receives their unconditional offer, they will receive an e-mail from our CAS team with instructions on how to submit their CAS request via Advantage.
- Advantage is the platform where they will also need to upload all of their supporting documents as part of their CAS request. Find a CAS document checklist of supporting documents required.
- When the CAS request is submitted, an auto-acknowledgement e-mail will then be sent.
- If required, our team will be in touch to advise on the appropriate Pre-CAS activities that need to be completed.
- The CAS team will send an e-mail confirming the expected date by which the student can expect to receive their CAS, or by which they will be in contact to request any further information needed as part of the request.
Visit the CAS deadlines page for key submission dates.
Please click the Visa page below for more information, and make sure to share this with your students.
Support for offer holders
We’ve created Offer Holder Hubs for those who have a positive decision on their application. On here, offer holders will find guidance on the next steps for making their offer unconditional, as well as advice about accommodation, life on campus, UK culture, support services and more. They can also find frequently asked questions.
Please share the links below with your offer holders.
Applicant hub
If your student has applied but haven’t received their offer yet, you can send them to our Applicant Hub. This will explain more about the offer process, what their next steps are and life at Salford.
Accommodation
Please encourage your students to book their accommodation early and check our advice carefully to help them find a nice place to live.
We offer student accommodation through our partner Campus Living Villages which is either on-campus, or close by, with free gyms, communal areas, study spaces and a safe and supportive social environment.
Watch the video below to discover more and click the link to get more information about finding private rental accommodation.
Why study at Salford
Affordable study with international scholarships, flexible payment plans and prompt payment discounts
Beautiful green campus located just minutes from Manchester, an international city
Practical, career-focused learning with real-world experience
Campus at MediaCity in one of the UK’s leading digital and media hubs
Top 5 UK University for Sustainability (People and Planet 2025)
Welcoming, diverse community with over 4,000 international students currently studying on our campuses
Discover Salford
Our courses are shaped by industry and give students the confidence and skills that stand up in the real world. Our students learn by doing, whether that’s through placements, internships, live briefs or hearing from guest speakers, so that they can graduate with confidence ready to tackle the competitive global workplace.
Explore more about Salford by watching the videos shared below and clicking the links.
Life as an international student
Discover what it's really like to study at the University of Salford as an international student. Help your students prepare for life at the University of Salford with resources designed to support them before their studies.
Click the link below and watch the video for information about career support at Salford.
Watch the Student Life video for more information about what it's like to be a student in Manchester.
Frequently asked questions
Where can I view updates to an application?
The first place to check for any updates is via the application portal or UCAS, depending on how the application was submitted. All updates will be available to view here when they are made. Please also remember to check the offer letter for the correct e-mail address of the relevant admissions team in order to speed up the processing times of queries and ensure you receive a timely response from the right team.
When will the student receive their offer?
You should receive a notification e-mail to confirm the application has been received shortly after submission. Any communications will be sent to you via e-mail. Any queries regarding the application or processing times can be sent to the admissions team, or the international office (salford-international@salford.ac.uk), who will be happy to help.
Who do I contact for issues with the agent portal?
If you are experiencing issues logging into or accessing the portal, you can e-mail our CRM Support team at crm-support@salford.ac.uk or the team at salford-international@salford.ac.uk who will be happy to help.
When can the student expect their CAS?
When the student submits their CAS request their will receive an e-mail from our CAS team at salford-cas@salford.ac.uk with an expected completion date and when they can expect to receive their CAS.
How can I check if a course is still open for applications?
Our available intakes page is updated regularly with up-to-date information regarding our available intakes for our courses. Information is available on our application deadlines, including the deadline for CAS requests. Students should not arrive in the UK until the start date shown on their visa.
What’s next after the student visa application is successful?
Please visit the UK Home Office website for further guidance on the eVisa and how to access the share code to prove immigration status.
What happens if the student visa application is refused?
In the event of a visa refusal, you will need to e-mail the student details, along with a copy of the refusal letter received by the Home Office, to homeofficecompliance@salford.ac.uk who will be able to offer further support and guidance on the next steps.
What happens if the student has not yet received a decision on their visa application?
The following link provided by UKVI may be helpful to view when a student can expect to receive a decision on their visa application: Check your visa processing time (GOV.UK). If the student thinks they will be unable to receive their visa and arrive on our campus in Salford in time to attend their induction activities or registration, please e-mail the relevant school as soon as possible, who will be able to advise regarding late registration.
What is the registration process?
Around 6 weeks before the course start dates, eligible students will be contacted with further information regarding our registration process. Students will be contacted via e-mail with a link to complete online registration. As part of this process, students will need to book and attend an international check-in appointment where our team will check all immigration documents.
Further guidance on the registration and induction process.