Alumni and Graduation Contacts

Graduates posing for a group photograph outside the The Lowry Building in Salford Quays

Winter Graduation will be taking place during the week commencing 1 December 2025.

Please refer to our graduation page for more detailed information.

Quick navigation

Alumni and Graduate Contacts

01

Common Requests

Below you can find a variety of our most common requests from graduates and alumni. 

02

Graduation Information

Winter Graduation will be taking place during the week commencing 1 December 2025.

For support with visas, please visit our dedicated Graduation Visas page.

Graduation Team Contacts

Opening hours 09:00-16:00, Monday-Friday

03

Alumni

As a Salford graduate, your relationship with the University continues long after you graduate.

As a member of the alumni community, we are committed to offering you lifelong support and access to a range of exclusive benefits and services, including your online networking mentoring hub, From Salford.

Alumni Team Contacts

04

Our askUS Team

Not sure where to go? Our askUS team is here to help.

Our askUS staff can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.

Want to find more specific information? You can speak to someone on our askUS help desks across our campuses, or check our askUS topics section and askUS FAQs.

askUS opening hours
Term-time opening hours (Trimester 1 and 2)

Virtual queries (telephone, email and live chat):

  • Monday to Thursday: 08:00-18:00
  • Friday: 08:00-17:00
  • Saturday: 12:00-18:00

Face-to-face queries: Monday to Friday

  • University House: 08:00-17:00
  • MediaCity: 10:00-16:00
Trimester 3 and vacation period opening hours

Virtual queries (telephone, email and live chat):

  • Monday to Thursday: 08:00-18:00
  • Friday: 08:00-17:00

Face-to-face queries: Monday to Friday

  • University House: 08:00-17:00

There are no services at MediaCity during Trimester 3 and Vacation times. However, you can travel on the 50 bus between campuses for free, Monday to Friday, from 05:00-22:30 with your student ID card.

Frequently asked questions

Find links to our most commonly requested help areas.

These include: Letter requests, Exceptional Circumstances and Student Handbook.

Frequently asked questions
05

Campus and Travel

We are located across three campuses, Peel Park, Frederick Road and MediaCity. Our multiple campuses feature a variety of incredible services and facilities.