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What is Counselling?

Counselling is a talking therapy that takes place in a safe, trusting non-judgemental environment.  Everything that occurs within a counselling session, except in the most exceptional of circumstances, is kept completely confidential and information is not shared with any other services.  The primary aim of the counsellor is to help the client to help themselves on their personal journey to understanding their issues.  Counselling is not advice giving, it does not offer guidance and it doesn’t offer solutions.  Our counsellors are guided by and adhere to the British Association for Counsellors and Psychotherapists (BACP) Ethical Framework for Counselling Professions.

If you are looking for some advice over a particular issue that is personally affecting you then we recommend that you see a wellbeing advisor instead.

How do I facilitate Counselling?

If you are sure that counselling is the correct service for you then simply fill in a referral form.  This can be done online, or if you are unable to do this you can contact us on 0161 295 0023.  Once we have received your referral form we will contact you within 3 working days.  If, after an assessment, your needs are deemed to be best met through counselling, we will offer you this service.  We have availability throughout the week.

Terms and Conditions

Making the decision to participate in counselling is a brave and proactive choice.  It does however require a firm commitment to arrive on time, engage and attend the sessions.  Counselling is a valuable resource open to the whole of the student population; therefore demand for the service is very high.  In light of this we ask you to respect our efforts to provide this service to all students at Salford.  

Each counselling session will last for 50 minutes and will take place on a day and time agreed with your counsellor.   

Everything that occurs within a counselling session is confidential, except in the most exceptional of circumstances. 

If you are unable to attend your session please let us know immediately.  You can do this by contacting the Wellbeing Service by calling 0161 295 0023 (leave a voicemail if you cannot get through informing us of your cancellation and reason why) or by emailing

Failure to give notice of non-attendance and/or frequent cancellations will lead to withdrawal of counselling sessions.  If you require further counselling you will have to reapply to the Wellbeing Service and will be placed back onto the waiting list.