Free 24/7 counselling phoneline

As a student, you can access free and confidential counselling through the Student CareFirst phoneline. Speak to a trained counsellor by calling +44 (0)800 970 1080.

We know it can sometimes be difficult to manage your studies and personal life and occasionally  you just need someone to talk to. We want to make sure you are able to get access to counselling support whenever you need it. Although we have our dedicated Student Support team, this service allows you to get through to someone without a wait. The Student CareFirst phoneline is available 24 hours a day, seven days a week, which means you don't need to wait to get immediate support.

The service can provide you with advice and support whether you are in a crisis or not - so if you just want to chat about your mental health and wellbeing, you can still ring the number. 

To get in touch with the Student CareFirst phoneline call +44 (0)800 970 1080.

We also recommend that you take a look at our wellbeing resources.

Please note: the Student CareFirst phoneline can't support you with your academic studies. However, if you do need additional support or guidance on anything beyond (or including) your mental health, please contact our askUS team.