Wellbeing and Counselling

Your wellbeing is just as important as your academic side of university life. Wellbeing and Counselling are here to help you succeed in your studies and in your life by giving you tips for taking care of yourself, teaching you ways of managing your wellbeing and giving you information on how to look out for yourself and your peers.

If you’re a current student, you can find more in-depth information on the Student Hub.

If you are in crisis, please visit our Urgent Problems page to be directed to the most appropriate support.




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As well as being a great source of tips for general wellbeing and issues you may be facing, Wellbeing Advisers are here if you wish to seek advice about an issue of work through something that is causing you considerable stress, distress or concern.

There may be times at university when you need to speak to someone because you need support with a personal issue or you need someone to listen. It may be a worry that you feel like you can’t discuss with your friends, family or tutor. If something has happened in your life or is affecting you day to day (whether you deem it to be big or small), you can come and see a Wellbeing Adviser to talk it over, or be supported and referred to more acute mental health services where appropriate.

Wellbeing Advisers:

  • Do not judge you
  • Work in a highly confidential setting
  • Help you to look at the issues you are facing and offer support, listen or help you find the best solution for you
  • Differ from counsellors in that they don’t offer therapeutic sessions or counsel
  • Have a good knowledge of mental health but are not able to diagnose mental health conditions

You can discuss personal issues regarding your mental health with Wellbeing Advisers. They will offer you a space to explore them, supporting you in looking at your options and help you to take any next steps.

Booking an appointment

Wellbeing Advisers offer phone triage and face-to-face sessions throughout the week, as well as follow-up sessions where appropriate.

  • Fill in the online self-referral form to give us an idea of the issues you’d like to discuss
  • A Wellbeing Adviser will contact you by phone to discuss your support needs and appointment options
  • If you are unable to complete the form, contact wellbeing@salford.ac.uk or call 0161 295 0023



When we find ourselves facing problems or difficulties it can often be helpful to talk about the situation with another person. In many cases this might be a friend or family member however in some circumstances it may be easier to talk about your problems with someone independent from your own life. Counselling can provide you with an opportunity to talk through your problems in a confidential setting with a counsellor who has the professional skill and experience to help you to work through your problems.

Through dialogue with a counsellor you can explore your problem which can help you to gain clarity of the situation and develop a deeper understanding of yourself. This increased clarity and understanding can help you to identify useful behaviour changes and develop new coping skills.

You can access counselling a number of ways with our on-site Counsellors during business hours as well as our Student CareFirst 24/7 phoneline on 0800 970 1080, which provides emotional support by trained counsellors at any time.


British Association for Counselling and Psychotherapy:

Making the decision to participate in counselling is a positive and proactive choice. It requires a firm commitment to arrive on time, engage with and attend the sessions. Counselling is a valuable resource in high demand amongst our student population, so we need you to keep your appointment.

Counselling sessions

  • Book in with Counselling by filling in the online self-referral form or, if you’re unable to fill in the form, contact us on wellbeing@salford.ac.uk or 0161 295 0023
  • Sessions last for 50 minutes
  • They take place on a day and time agreed with your counsellor
  • Everything in a session in confidential, except in the most exceptional of circumstances
  • We need you to attend your appointments so we can see as many students as possible. If you can’t attend, let us know immediately by contacting 0161 295 0023 or wellbeing@salford.ac.uk.
  • Note: Frequent cancellations will lead to withdrawal of counselling sessions and you’ll need to re-join the waiting list

Prospective and new students

We can explore a range of different support options with you if you have any worries about your mental health before starting your course such as positive coping techniques, therapeutic options and more. We can also help support you with transferring your mental health care provider to the Greater Manchester area.

  • Email wellbeing@salford.ac.uk with the subject header “Applicant Query” and your questions
  • Call 0161 295 0023 (option 1, option 1) to have your questions answer by phone

You may be entitled to disability support if you have a diagnosed mental health condition. Find out more with Disability and Learner Support.

Schools and colleges

Schools and colleges may wish to support their final year students with the transition to university life by referring prospective students to our Wellbeing team before arrival to our university. We welcome any queries from prospective students or staff from sixth form or colleges about how we may be able to support their students. Email wellbeing@salford.ac.uk with the subject header of “Applicant Query”.