Wellbeing and Counselling
Your wellbeing is just as important as your academic side of university life. Wellbeing and Counselling are here to help you succeed in your studies and in your life by giving you tips for taking care of yourself, teaching you ways of managing your wellbeing and giving you information on how to look out for yourself and your peers.
If you’re a current student, you can find more in-depth information on the Student Hub.
If you are in crisis, please visit our Urgent Problems page to be directed to the most appropriate support.
As well as being a great source of tips for general wellbeing and issues you may be facing, Wellbeing Advisers are here if you wish to seek advice about an issue of work through something that is causing you considerable stress, distress or concern.
There may be times at university when you need to speak to someone because you need support with a personal issue or you need someone to listen. It may be a worry that you feel like you can’t discuss with your friends, family or tutor. If something has happened in your life or is affecting you day to day (whether you deem it to be big or small), you can come and see a Wellbeing Adviser to talk it over, or be supported and referred to more acute mental health services where appropriate.
- Do not judge you
- Work in a highly confidential setting
- Help you to look at the issues you are facing and offer support, listen or help you find the best solution for you
- Differ from counsellors in that they don’t offer therapeutic sessions or counsel
- Have a good knowledge of mental health but are not able to diagnose mental health conditions
You can discuss personal issues regarding your mental health with Wellbeing Advisers. They will offer you a space to explore them, supporting you in looking at your options and help you to take any next steps.
Booking an appointment
Wellbeing Advisers offer phone triage and face-to-face sessions throughout the week, as well as follow-up sessions where appropriate.
Counselling is a talking therapy that takes place in a safe, trusting, non-judgmental environment. Everything that occurs within a counselling session, except in the most exceptional of circumstances, is kept confidential and information isn’t shared unless you either give us permission or it is in your best interest.
You can access counselling a number of ways with our on-site Counsellors during business hours as well as our Student CareFirst 24/7 phoneline, which provides emotional support by trained counsellors by calling 0333 212 5968 at any time.
- Help you help yourself on your personal journey to understanding yourself
- Do not offer guidance or advice
- Are guided by and adhere to the British Association for Counsellors and Psychotherapists (BACP) Ethical Framework for Counselling Professions
Making the decision to participate in counselling is a brave and proactive choice. It requires a firm commitment to arrive on time, engage with and attend the sessions. Counselling is a valuable resource in high demand amongst our student population, so we need you to keep your appointment.
- Book in with Counselling by filling in the online self-referral form or, if you’re unable to fill in the form, contact us on email@example.com or 0161 295 0023
- Sessions last for 50 minutes
- They take place on a day and time agreed with your counsellor
- Everything in a session in confidential, except in the most exceptional of circumstances
- We need you to attend your appointments so we can see as many students as possible. If you can’t attend, let us know immediately by contacting 0161 295 0023 or firstname.lastname@example.org.
- Note: Frequent cancellations will lead to withdrawal of counselling sessions and you’ll need to re-join the waiting list
Prospective and new students
We can explore a range of different support options with you if you have any worries about your mental health before starting your course such as positive coping techniques, therapeutic options and more. We can also help support you with transferring your mental health care provider to the Greater Manchester area.
- Email email@example.com with the subject header “Applicant Query” and your questions
- Call 0161 295 0023 (option 1, option 1) to have your questions answer by phone
You may be entitled to disability support if you have a diagnosed mental health condition. Find out more with Disability and Learner Support.
Schools and colleges
Schools and colleges may wish to support their final year students with the transition to university life by referring prospective students to our Wellbeing team before arrival to our university. We welcome any queries from prospective students or staff from sixth form or colleges about how we may be able to support their students. Email firstname.lastname@example.org with the subject header of “Applicant Query”.