Nursing: Service Users and Carers Group

Mary Seacole building

It’s the little things that matter

'Compassion' 'Dignity' 'Respect' 'Joined-up care' 'Personalised Care' 'Good communication' 'Kindness' 'Being listened to'

These are some of the key messages our Service Users and Carers Group bring to the training of nurses in the School of Health and Society. 

The Nursing Service Users and Carers Group (SU&C) is a collective group of service users, carers, and parents who have past and current lived experience of engaging with local healthcare services and or providing care for family or friends. The SU&C group was established over 20 years ago and aims to include representation from all age groups with diverse healthcare and cultural backgrounds.   

The group aims to share their breadth and wealth of expertise and diverse lived experiences in an open genuine, generous and frank manner with learners to ensure that the voices of the public, patients and carers are fully heard and represented in the nursing curriculum.   

The SU&Cs participate in all stages of the student’s journey including the recruitment and interviewing process, the design and delivery of courses, participation and contribution to lectures and seminars, the production of re-useable learning materials, such as digital stories, audio or videos, and are involved in the assessment and evaluation of courses being delivered across undergraduate, masters, and post-qualifying education and training.  

The Learner & Service User/ Carer lived experience conference for Year 1 pre-registration nurses is a key annual activity for group members and has been in place since the inception of the SU&C group.   

Local and national organisations

SU&C group members are active members of local and national community groups and organisations, including:  

Local and national organisations



The Princess Royal Trust for Carers

Patient Association

NHS Heywood, Middleton and Rochdale

Salford Older People Partnership

Greater Manchester Coalition of Disabled People

British Diabetic Association

George House Trust


Salford Institute for Dementia

Health Innovation Manchester

Patient and Public Engagement Committee, Heywood, Middleton and Rochdale CCG

Greater Manchester Citizen Lab

Access 2 All Areas


NHS England

Health Education England

Department of Health and Social Care

Health and Care Professions Council

National Institute of Health Research

Research Design Service

Clinical Commissioning Groups

McPin Foundation (Mental Health Charity)

NIHR Surgical Med-Tech Co-operative

Independent Mental Health Network

Get involved

We are always looking to welcome new members to the group and to improve the range of activities that we offer our students. If you would like to learn more, please get in touch:

Dr Mary E. Braine, Service User & Carer Lead email: 

Janet Quilliam, Administrator for the Service User & Carer Group email:

You can download the registration form here: 

Service User and Carer Registration Form Service user and Carer members registration form 2023.docx

Or, fill in the online form here