Overdue and lost items
Find out what will happen if you return borrowed items late or lose them.
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Return or renew items on time
You will be charged if your book is requested by another user and you don't return it on time.
Check your library account to see if:
- a loaned item is requested - you need to return it as soon as possible.
- a loaned item is invoiced - you need to return it to the library. Your account will be blocked to stop you from loaning any other items.
What are the charges?
- If an item is very overdue, the University will raise a Student Debtors Statement charging you the replacement cost.
- You cannot buy a replacement item yourself, you must pay the fine through your library account.
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Any student who is in debt to the University will not be allowed to attend their Graduation ceremony.
You must also return all library books before your Graduation, or they will be classed as debts.
What if I lose an item?
You will be charged for a replacement of any item you lose.
The replacement cost charge is a minimum of £15 per item.
If you find and return an item identified as lost, any outstanding charges can be removed from your account.
Pay your charge
Pay online via your Library Account. Access your account, go to the 'Fees + Charges' section and follow the onscreen instructions.
What if a book goes overdue?
At the end of your 13-week renewal period you will get regular reminders to return the book. If you don't return the book within two weeks we will contact you with an invoice asking you to pay the replacement fee. If the book is returned promptly at this point the invoice will be cancelled.
We will attempt to contact you several times by email, text, and call. If we do not hear back from you and you have still not returned your items you will be referred to a debt recovery agency. You may be still charged any administrative fees applied by the debt recovery agency if you return items after this point.
Failure to pay outstanding charges can also affect your ability to graduate.