Student Progression Advisors (SPAs)
Our dedicated Student Progression Advisors (SPAs) are here to support your academic progression and engagement; while also helping you access the wellbeing support you may need. Whether you're unsure where to turn or need specific guidance, SPAs are there to help you navigate your journey at university.
- If you feel seriously at risk or are at immediate threat, we recommend contacting the police by calling 999.
- If you are concerned about the immediate wellbeing and welfare for either yourself or a fellow student, we recommend visiting Urgent Assistance.
- If you would like more information about our counselling and wellbeing services or to speak to our counselling team, we recommend visiting Wellbeing and Counselling.
Student Progression Advisors (SPAs) Contacts
How SPAs can support you
SPAs work closely with academic staff and university support services to create a welcoming and inclusive environment. The goal is to provide you with practical and personalised support so you can stay on track and make the most of your time at Salford.
SPAs offer all different types of support, you can book an appointment with your SPAs for help with topics including:
- 1:1 Appointments: Meet with SPAs in person, over the phone, or online.
- Academic Support: To help ensure you get the support you need to succeed.
- Monitoring Attendance and Engagement: To offer early support if needed, and ensure you are attending university.
- Tailored Advice: To help with academic challenges, wellbeing, or life events.
- Wellbeing Support: SPAs are there if you need someone to talk to, and can help with referrals to university support services.
Salford Business School SPAs
- Email: SBS-SPA@salford.ac.uk
- Call: +44 (0) 161 295 5000
Salford Languages SPAs
School of Arts, Media, and Creative Technology SPAs
- Email: AM-SPA@salford.ac.uk
- Call: +44 (0) 161 295 5000
- Book an appointment
School of Health and Society SPAs
- Email: HS-SPA@salford.ac.uk
- Call: +44 (0) 161 295 5000
- Book an appointment
School of Science, Engineering, and Environment SPAs
- Email: SEE-SPA@Salford.ac.uk
- Call: +44 (0) 161 295 5000
- Book an appointment
Daily advice drop-ins are available in the SPA Support Lounge - SEE Building Main Atrium, during term-time weekdays between 12:30-13:30 or visit the SEE School Office – SEE Building, Room 1.07, 10:00-15:00 Monday to Friday.
Our askUS Team
Not sure where to go? Our askUS team is here to help.
Our askUS staff can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.
- Call: +44 (0) 161 295 5000
- Email: askus@salford.ac.uk
Want to find more specific information? You can speak to someone on our askUS help desks across our campuses, or check our askUS topics section and askUS FAQs.
askUS opening hours
Term-time opening hours (Trimester 1 and 2)
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
- Saturday: 12:00-18:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
- MediaCity: 10:00-16:00
Trimester 3 and vacation period opening hours
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
There are no services at MediaCity during Trimester 3 and Vacation times. However, you can travel on the 50 bus between campuses for free, Monday to Friday, from 05:00-22:30 with your student ID card.
Frequently asked questions
Find links to our most commonly requested help areas.
These include: Letter requests, Exceptional Circumstances and Student Handbook.
