Urgent Assistance and All Safety Information
We’re here to help you make the most of your skills and experience, preparing you for the next stage of your career.
Urgent assistance
If you feel seriously at risk or are at immediate physical threat call 999 to ask for the police.
Our campus security team is available for advice and assistance 24 hours a day.
- Control Room: +44 (0)161 295 4773
- Emergencies (for emergencies only and not IT issues): +44 (0)161 295 3333
If you are concerned about the immediate welfare of yourself or a fellow student, you can find the relevant support on concerns around immediate risk to individuals.
Safety Information
Whilst Salford is a safe place to live and study, there can be times - as there are in all big cities - where you feel unsafe or in danger. Below are some useful links for helping you feel safe on campus and in general.
Report it
At the University of Salford, we prioritise the safety and wellbeing of our students, colleagues and visitors. We believe that abuse, harassment and prejudice of any kind are never okay. If you or someone you know has experienced or witnessed such behaviour, or has a safeguarding concern, please Report-It.
- Make a report: Report-It
Our askUS Team
Not sure where to go? Our askUS team is here to help.
Our askUS advisers can give you the right advice when you need it most, whether you have a question about finance, wellbeing, faith or visas and immigration or if you need support with your studies, your career or a disability.
- Call: +44 (0)161 295 5000
- Email: askus@salford.ac.uk
Want to find more specific information? You can speak to someone on our askUS help desks across our campuses, or check our askUS topics section.
askUS opening hours
Term-time opening hours (Trimester 1 and 2)
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
- MediaCity: 10:00-16:00
Trimester 3 and vacation period opening hours
Virtual queries (telephone, email and live chat):
- Monday to Thursday: 08:00-18:00
- Friday: 08:00-17:00
Face-to-face queries: Monday to Friday
- University House: 08:00-17:00
There are no services at MediaCity during Trimester 3 and Vacation times. However, you can travel on the 50 bus between campuses for free, Monday to Friday, from 05:00-22:30 with your student ID card.