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Campus safety

We are committed to providing a proactive service that will make the campus and surrounding community a safe place in which to study, live and work. Here at the university we pride ourselves on our students being able to study and socialise in a safe environment. The safety of all staff is also of paramount importance in support of our students.

Our security team is on-site and available for assistance 24 hours a day, 7 days a week.

If you need to raise an emergency alert, request first aid, or ask for help, you can do so using our SafeZone App. 

Security Contacts

The security team are based in the Maxwell Building and can be contacted on the following phone numbers:

We provide a security service that is available for advice and assistance 24 hours a day.

About the Security Team

Security Services is responsible for all types of security arrangements and the provision of expertise and advice which include:

  • The provision of a dedicated team of in-house staff who maintain a security presence on the campus.
  • A dedicated central control room maintained in the Maxwell Building operating 24 hours a day, 365 days a year.
  • Access control systems, burglar alarms and CCTV.
  • Out-of-hours access to students and visitors.
  • Control of car parking on the university campuses.

SafeZone

Apps displayed on smartphone

SafeZone is our free mobile app to keep you and our university community safe. With a touch of a button, you can get medical or emergency support, raise concerns to our security team, as well as receive urgent building updates. SafeZone works in multiple locations across Salford and Manchester - see more below.

Download SafeZone via the App Store or Google Play. 

Frequently asked questions
What are the features of SafeZone?
  • Get the latest campus updates – if something last minute happens on campus, such as a building closure, we’ll send you a message alert.
  • Check in if you’re studying/working late or are alone - this helps Security with their emergency responses and gives you reassurance that someone has your back.
  • Contact Security quickly and discreetly – when you feel unsafe or spot something suspicious that needs an urgent response, tap the ‘Emergency’ button. Security will then contact you by phone or through the in-app messaging.
  • Request First Aid - if you or another person nearby needs medical assistance, you can use the app to get help from a qualified first-aider.

If you have a less serious but still urgent health problem, you can call the National Health Service advice line on 111 or use 111 online.

If you’ve run out of your prescribed medicines, find out how to get an emergency prescription.

If you are seriously hurt or unwell, you can go to your nearest Accident and Emergency department, or call 999 to ask for an ambulance. Salford Royal Hospital M6 8HD and Manchester Royal Infirmary M13 0HY both have Accident and Emergency departments.

Where can I use SafeZone?

We’re part of the Manchester SafeZone Alliance, which means you can use SafeZone to get assistance at all campuses at:

  • University of Salford
  • University of Manchester
  • Manchester Metropolitan University

If you’re outside these areas or outside the UK, you can still use the app to get local emergency services numbers.  

How do I download SafeZone?

You can download SafeZone for free on:

What happens if I can't connect to the internet during an emergency?

You'll need an internet connection to access all app features. If your connection drops, you'll see the option to call 999. In most cases when you lose signal, you'll be able to call 999 as your phone will automatically connect to the strongest available signal for the emergency call. 

Other sources of safety and support information

Related security links

Security policies