Michael Evans

Salford Business School

Photo of Michael Evans

Contact Details

Maxwell 600

Please email for an appointment.


Current positions



Started lecturing at the University of Salford in 2001 in the former School of Leisure, Tourism and Hospitality. Previously, worked and held various managerial positions within the Hospitality and Tourism Industry in the United Kingdom.

Coordinator for two Erasmus (IP) Intensive Programmes (International Conference Tourism & Gastronomic Heritage Tourism) within the school.  Working in collaboration with Higher Education Institutions from Finland, Portugal, Belgium, Lithuania and Bulgaria in research, teaching and learning activities.


Responsible for  the following modules:

  • Service Systems Management;
  • International Hospitality Management;
  • Hospitality Operations;
  • Rural Tourism – Innovative Products and Marketing; and
  • International Conference Tourism

Member of Principles of Marketing teaching team

Research Interests

Research interests are in the areas of:

  • Service Quality Management in hospitality and tourism industry.
  • Stakeholder Participation in Tourism Development and Management in Developing Countries.

 Currently, studying for PhD in Internal Customer Service Quality delivery in small to medium sized hospitality industry in a developing country.   

Qualifications and Memberships

  • BA. (Hons)
  • MSc.   
  • PGCE.
  • FHEA
  • Dip. FSM