We’re not keen on hackers or other people using your details to access our systems. Digital IT have introduced Multi-Factor Authentication (MFA) to your student account.
- Multi-Factor Authentication (MFA) helps us do that. MFA provides additional security by requiring a second form of authentication when logging in to your Microsoft account (used for email, Teams, OneDrive and other Office365 tools) and the Student Portal (portal.salford.ac.uk).
- Self-Service Password Reset (SSPR) allows you to reset your password at any time. Forgot your password? You can complete your password reset yourself with a security check once you have MFA set up – just head to www.office.com, enter your University email address and click ‘forgot password’. You’ll then be presented with a self-authentication screen.
It’s one extra step for logging in, but a much safer way to ensure that no one takes advantage of your account. The simple extra step is only required when you’re accessing your University account from a new device, a new web browser, a new location or you’ve not authenticated for 13 days.
Watch our step-by-step videos
- Initial Set Up for Combined for MFA & SSPR
Once you have MFA set up, you’ll be asked to confirm it’s you whenever you log in. You can choose to do this by doing one of the following:
- Answer security questions you set up
- Input a code sent to you via text message
- Select ‘approve’ on the Microsoft Authenticator app push notification
If you require assistance with your Self-Service Password Reset (SSPR) or with your Multi-Factor Authentication (MFA) please self-help in the first instance with the user guides linked above. If you are still having trouble, you can then contact the Digital IT Service Desk on 0161 295 2444.