Printing refund

Find out how to claim a refund on any print jobs which haven't printed correctly.

Fill in all the fields in our online form, and then click on the Submit button on completion and it will be sent to us. Do not print this form.
Details of your print job can be found in the email confirmation sent to your University of Salford email account.
If the refund involves faulty output, submit the output to a member of staff at an Enquiry Desk which will assist your claim.
This form is for Printing Refunds only. If you require a Printing Transaction History please contact either a library Enquiry Desk or telephone 0161 295 2444.

Your details

Name

University username

Printer / Photocopier details

Name and location

Time that job was sent

Date that job was sent

Claim information

Black and white A4 at 5p per page

Black and white A3 at 10p per page

Colour A4 at 25p per page

Colour A3 at 35p per page

Printing / Photocopying fault

Reason for claim

Please enter the number of pages you would like to claim for in the appropriate box.*

Disclaimer

Agreement

I agree to the statement below

The information given on this page constitutes a legitimate request for a refund of the Library's printer / photocopier credit and does not contain any information intended to mislead. I agree to abide by the Library's regulations for printer refunds.