The service is available to all registered University of Salford students. It is accessed via the Microsoft Service Portal using Internet Browser (Microsoft Internet Explorer recommended). The link to the service portal is: https://login.microsoftonline.com/
Office365 is a Microsoft® service, providing each registered University of Salford student with access to a University email account, collaboration and organizing tools, file storage, web tools and Microsoft Office applications - online and device-installable versions.
The service is available in its entirety to registered and interrupting University of Salford students. In addition, alumni who most recently graduated from the University of Salford in 2011 or later are able to retain access to their University email accounts and certain other basic collaboration features when they leave, but they lose access to all the other components of the service at that point.
Under normal circumstances, the service is available 24/7.
All current University of Salford registered students have access to the following cloud-based Office365 core applications via internet/browser:
Important note: When a student graduates, their Office365 functionality - except for Outlook Web App - is withdrawn. If a student leaves the University without graduating (and they have not otherwise graduated from University of Salford at any time since 2011), all their Office365 functionality is withdrawn. Once Office365 functionality is withdrawn, any underlying stored data files, emails, calendar events, etc. are lost and cannot be recovered.
From 2011, all alumni graduating from the University of Salford retain their Outlook Web App functionality and underlying associated data (email folders, etc.).
Answers to the majority of Users’ questions relating to Office365 features can be obtained via the help facilities available when using the service itself. These are reached by selecting File Help within Word, Excel, PowerPoint or OneNote or, in other places by clicking on the ‘?’ button on the top-right-hand side the Office365 page.
To access the Office365 service, Users need to login using their student email address and Office365 password. A password reset site is available for Users who forget their password or who otherwise wish to change it (select the ‘Change Your Office365 Password’ option).
Important Note: when a Student arrives at the University, their Office365 password is set to be the same as their general network access password, but if the Student then changes (resets) their Office365 password, this action will not automatically change their general network password. Similarly, changing the network password will not automatically change the same User’s Office365 password.
Answers to common questions are provided on the Office365 FAQ Page.
The quickest way to resolve Office365 queries is usually via the self-help facilities listed above; however, Users experiencing service faults, or problems they can’t resolve using self-help, may contact IT Services via one of the following routes:
Whilst the University of Salford will make every reasonable effort to maintain the accuracy of this Service Description, this cannot be absolutely guaranteed as the service is developed and maintained by an external provider, and is subject to change at short notice.