Timescales and Postage Information for Documents Ordered via the Online Shop
We are committed to the following timescales for orders placed via the online shop.
Service |
Timescale |
Fee involved |
Additional Information |
Academic Confirmation Letter |
10 working days |
£10 per request |
Additional charges may apply for postage |
Diploma Supplements |
10 working days |
Free of charge |
Additional charges may apply for postage |
Replacement Certificate |
10 working days |
£30 per request |
Additional charges may apply for postage |
Replacement Transcript (2006 or earlier) |
20 working days |
£30 per request |
Additional charges may apply for postage |
Replacement Transcript (2007 onwards) |
10 working days |
£15 per request |
Additional charges may apply for postage |
Option |
Description |
Timescale |
Cost |
Collection |
Collection from University House |
1 working day |
Free |
UK 1st Class |
1st Class delivery to a UK address |
1-2 working days |
Free |
UK Recorded |
Tracked and signed for delivery to a UK address |
1-2 working days |
£5 |
International Air Mail |
Standard delivery to an international address |
15-20 working days |
Free |
International Recorded |
Recorded delivery to an international address |
10 working days* |
£10 |
International DHL |
DHL Express delivery to an international address |
5 working days |
£20 |
Mail International Recorded services aim to deliver to Western Europe within 2-5 working days, Eastern Europe within 3-5 working days and worldwide within 5-7 working days.