Timescales and Postage Information for Documents Ordered via the Online Shop

We are committed to the following timescales for orders placed via the online shop.

Service

Timescale

Fee involved

Additional Information

Academic Confirmation Letter

10 working days

£10 per request

Additional charges may apply for postage

Diploma Supplements      

10 working days

Free of charge

Additional charges may apply for postage

Replacement Certificate

10 working days

£30 per request

Additional charges may apply for postage

Replacement Transcript (2006 or earlier)

20 working days

£30 per request

Additional charges may apply for postage

Replacement Transcript (2007 onwards)

10 working days

£15 per request

Additional charges may apply for postage

Option

Description

Timescale

Cost

Collection

Collection from University House

1 working day      

Free

UK 1st Class

1st Class delivery to a UK address

1-2 working days  

Free

UK Recorded

Tracked and signed for delivery to a UK address

1-2 working days

£5

International Air Mail

Standard delivery to an international address

15-20 working days

Free

International Recorded

Recorded delivery to an international address

10 working days*

£10

International DHL

DHL Express delivery to an international address

5 working days

£20

Mail International Recorded services aim to deliver to Western Europe within 2-5 working days, Eastern Europe within 3-5 working days and worldwide within 5-7 working days.