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Academic appeals

It’s a way of asking the University to review a recent decision taken by the Board of Examiners or the Postgraduate Research Awards Board (PRAB).

Appeals can only be reviewed under specific grounds. These are:

  1. personal mitigating circumstances where, for good reason, the Board of Examiners was not made aware of a significant factor relating to the assessment of a student through the Personal Mitigating Circumstances Procedure when it made its original decision;
  2. that there has been a procedural irregularity in the assessment process;
  3. that the Board of Examiners/Postgraduate Research Award Board has acted in a way which is manifestly unreasonable.  In this context, unreasonable shall be taken to mean perverse, i.e. the decision was not a possible conclusion that a similar meeting of the Board of Examiners/Postgraduate Research Award Board might have reached.

Appeals cannot be considered on the basis that you are unhappy with your marks or your degree classification/outcome.

In the first instance, you should contact the appropriate person in your School to discuss your concerns.  This might be your Programme or Module Leader. If, following discussions, your concerns have not been resolved; you can submit an academic appeal by completing a stage 1 appeal form.

You must submit your appeal with any supporting information or evidence within 14 days from the date on your results letter. If there is a good reason why you were unable to meet this deadline (e.g. you have been in hospital), you should inform the University on the form.

If you do not have all relevant information within the 14 day timescale, you have the option of submitting your intention to appeal within 14 days from the date on your results letter.  You can do this in two ways, either by submitted a completed stage 1 appeal form or by sending an e-mail to academicappeals@salford.ac.uk. This will then give you a further 14 days to submit your full appeal i.e.  28 days in total from the date on your results letter.  

Stage 1 appeals should be submitted in one of the following ways:

By email: academicappeals@salford.ac.uk
By post:

Academic  Appeals
Quality and Enhancement Office
Crescent House
University of Salford
Salford
M5 4WT

Delivered in person to:

askUS,  University House

When your appeal has been received, the Quality and Enhancement Office will review your appeal to see if it has been submitted in time, that the issues you have raised can be considered through the Procedure and to check if you have provided any relevant information or evidence. If your appeal does not meet these checks, the Quality and Enhancement Office will write to you and explain why. If your appeal meets these checks, it will go to your School for review.

When a decision has been reached by your School, you will receive a letter from the Quality and Enhancement Office with the outcome. Possible outcomes are:

  • Appeal Upheld
  • Appeal Rejected

If your appeal is upheld, you will be told what this means in relation to affected assessments. Examples include the offer of a further attempt at an assessment or the removal of late submission penalties.

If your appeal is rejected, you will be provided with an explanation for this decision.

You will also be advised that there is a second stage of the Appeals Procedure which you can use if you are unhappy with the stage 1 outcome. There are grounds which you must meet at stage 2 of the Appeals Procedure.  These are:

  • that there was a procedural irregularity at Stage 1 of the Academic Appeals Procedure which has materially disadvantaged the student;  
  • the emergence of new and relevant evidence which, for good and reasonable cause, was not available during Stage 1;  
  • that evidence is available to show that the outcome reached at an earlier stage was unreasonable.  

You will need to complete a stage 2 appeal form which is available here. You will need to submit this form within 14 days of the date on your stage 1 appeal outcome letter along with any supporting information/evidence.

Stage 2 appeals should be submitted in one of the following ways:

By email: academicappeals@salford.ac.uk
By post:

Academic  Appeals
Quality and Enhancement Office
Crescent House
University of Salford
Salford
M5 4WT

Delivered in person to:

askUS,  University House

Upon receipt, your stage 2 appeal will be considered by the Head of Quality and Enhancement or nominee to see if you have met grounds for further review of your appeal.

If you do not meet grounds, you will receive a letter to explain why.  

If you have met grounds, you will be invited to attend a meeting of the Appeals Review Panel which will consider your appeal. You are allowed to bring a friend or relative with you to the meeting if you want to. The Panel is made up of three people (including a member of the Students’ Union). A Secretary will also be there to make notes.

The University’s Academic Appeals Procedure is available here.

Frequently Asked Questions about the Academic Appeals Procedure are available here.