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Digital IT

Printing, Buying and Training

The IT Finance team are the University’s single provision for the procurement of IT related equipment and services. The service ensures that whilst providing for the IT needs of the University community, the following University objectives are also observed regardless of budget/funding used:

  • Ensure that the equipment purchased by the University is necessary, fit for purpose and cost efficient.
  • Value for money is achieved across the University, ensuring that the ongoing support costs as well as the initial purchase costs are considered.
  • Maintain an understanding of the University's IT equipment estate and spending.

Further information explaining the IT refresh policy, standard equipment and how to acquire new equipment can be found on the ITS webpages within the relevant Service Description for example the End User Computing Service Description.

If you have reviewed the Service Description and still want to purchase IT equipment, please refer to the IT Finance process on the How to Request IT Equipment page.

The following policies apply - 

End-User Device Lifecycle Policy

IT Purchasing Policy

Mobile Devices Policy

The Printing service is provided by the Library. Further, more detailed information and guidance regarding the print service can be accessed on Library web pages  

Printer Help & Support

Physical issues with the printers can be referred directly to Ricoh 0845 7445 565

1st line support – Contact IT Service Desk 0161 295 2444

New printer requirements – email or 0161 295 6186

Printer relocation – email or 0161 295 6186

The IT Service Desk may not be able to advise regarding the functionality of specialized software; in which case you are advised to contact a tutor, demonstrator or senior user within your school or professional service department. Blackboard, Collaborate, e-submission, Agresso Financials, SAP HR/Payroll systems have dedicated support resources and Service Desks; if you need support for these, the contact details are given below:

Blackboard, Collaborate, e-submission (STUDENTS only)

Blackboard, Collaborate, e-submission (STAFF only)

Agresso (STAFF only)

SAP (STAFF only)