A skilled coach or mentor is an invaluable asset to any organisation.
This accredited Institute of Leadership and Management Level 5 Diploma in Coaching and Mentoring qualification focuses on improving management performance, conflict resolution, communication and interpersonal skills of leaders.
This qualification will enable you to increase efficiencies, retain talent, set and drive positive behaviours while providing a platform for effective communication.
The Institute of Leadership and Management Level 5 Diploma qualification is designed for managers with responsibility for coaching and mentoring as part of their day-to-day role. This qualification will support you through a transition into a development role in your organisation.
At a glance
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Module 1 will take place during days 1-3 of the programme, with Module 2 commencing on days 4-5
- What is coaching, and the differences between coaching and mentoring.
- The benefits of coaching for you and your organisation.
- The skills and attributes of a safe and effective coach.
- Understand and apply underpinning psychological concepts that support coaching, including Neurological Levels, NLP and Transactional Analysis.
- How to begin a coaching conversation, apply effective models such as GROW, OSKAR and SUCCESS, and pose effective coaching questions.
- Hold professional standard coaching and mentoring conversations in a safe, supervised environment, and receive feedback.
- Identification of when coaching is, and is not, an appropriate approach.
- Apply coaching strategies to create a culture of innovation and excellence.
- Consider how to develop people in line with the performance management process.
- Understand the coaching process, use key models to hold both formal and informal coaching conversations.
- Consider motivational strategies and coach/mentor team members with varying potential.
- Examine how to use coaching conversations to develop individual professional goals and career plans to motivate team members.
- Identify how to integrate coaching and mentoring into your leadership to support the needs and objectives of the business; the art of ‘Curb-side-Coaching’.
- Develop a set of coaching tools in a real-world business case that can be utilised in different situations.
- Understand best practices in the evaluation of coaching and mentoring, including cutting edge methodology in measuring ROI.
- Learn and apply supervision best practice to provide Formative
- Normative and Restorative supervision support to other coaches and mentors in the organisation.
Accredited to an ILM (Institute of Leadership and Management) Level 5 in Coaching and Mentoring.
The Diploma in Coaching and Mentoring are ideal qualifications for managers with significant responsibility for coaching and mentoring as part of their day-today role.
They are also designed to develop learners planning to move into development role or start a career as a freelance coach and mentor.
All ILM learners receive a minimum of 12 months membership of the Institute of Leadership and Management, bringing access to a wealth of resources to support their leadership development.
Rebecca Collins is an honorary fellow of the University of Salford Business School.
She is a chartered member of CIPD and holds an MSC in Leadership & Organisational Change and a Post Graduate qualification in Organisation Design & Development. Rebecca has been working as an accredited CMI and ILM Leadership and coaching tutor for over 10 years and is working with the University to develop successful bespoke deliveries of courses to meet specific business needs across a diverse range of sectors from healthcare to construction.
Prior to her tutoring career, Rebecca held several organisational design and people-focused roles including Head of Diversity at West Yorkshire Police and an Organisational Development Manager role within a Healthcare Trust.
Delivery Days / Module 1 – 3 days / Module 2 – 2 days Assignments
- Understanding skills, principles and practice of Effective Coaching and Mentoring within an organisational context
- Undertaking an extended period of Effective Coaching or Mentoring exercise within an organisational context
- Reviewing own ability as a Coach or Mentor within an organisational context