Student Information System Down

Date published: February 01, 2018

Student Information System Unavailable

Due to essential maintenance, from 5pm on Wednesday 21st February-Monday 26th February 2018, some of the University systems you use will be unavailable.

During this period:

Self Service Portal

This system will be unavailable. You will be able to submit a PMC (Personal Mitigating Circumstance) or interruption of study/withdrawal/change of module by filling in a form.

The PMC form is available to download here.

The interruption of study/withdrawal/change of module form is available to download here.
You can also pick up a copy of the form at your School Office.

Please complete the form and send to your School Office.

UKVI

For UKVI Queries, please visit our website, which has detailed up to date immigration and visa information, which can be found here. If you are unable to find the answer on our web-page contact The Home Office Compliance Team:

Email at:

Homeofficecompliance@salford.ac.uk

Or call us on 0161 295 0023 - select Option 3 then Option 2.

Or for a same day appointment please go to Ask US in University House.

Update your details

To update your details (Name, Address, Telephone number, Email) , you can visit the askUS advice desk at University House, Peel Park Campus or contact us on:

Email:  askUS@salford.ac.uk

View your financial statement or holds

Please visit the Payment Point, University House, and Peel Park Campus or contact us on:

Email:  askUS@salford.ac.uk

Tel:  0161 295 0023 (Select Option 2 then Option 1)

Online Registration

The service will be unavailable, if you are able to do so please ensure that you complete your registration prior to 21st February, the system will be operational again after the 25th February.

For questions/queries regarding registration, please contact the Registration Team on:

Email:  registration@salford.ac.uk Tel:  0161 295 0023 (Select Option 3 then Option 1).

Online payments

This service will be unavailable - to make a payment please contact the income section:

Tel:  0161 295 0023. Please select Option 2 then Option 1

Or visit the Payment Point at University House, Peel Park Campus

Request a letter

The online letter request will not be affected. Please use the following link if you require this service:

https://www.salford.ac.uk/askus/our-services/self-service/letter-requests

Other systems such as Library Services and Blackboard VLE will not be affected for existing students. If you have, any queries please contact:

Library:  Email:  library@salford.ac.uk Tel: 0161 295 5535

Blackboard:  Email staffdigitalskills@salford.ac.uk Tel: 0161 295 6682

We’re sorry for any problems this might cause you. Keeping our systems up to date means we can continue to deliver you a great service, but we know there’s never a good time for systems to be offline.

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