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Establishing stakeholder requirements

Who was contacted?

Initially a simple postal questionnaire was carried out in order to establish the perceived relevance of sound quality assessment in a variety of industries. Questionnaires were sent to one hundred UK based manufacturers of a wide variety of different types of products.

The types of product included in the survey,  and the categories used to display the results are listed below:

Outdoor Equipment       Domestic Appliances and White Goods       Heating and water       Home entertainment      

Mowers (domestic and commercial), and engines        

Outdoor tools        

DIY tools e.g. Electric screwdrivers, drills, multi-tools, circular saws, jigsaws, etc.        

Microwave        

Vacuum cleaner and floor cleaning equipment (domestic and commercial), floor polisher (domestic and commercial), steam cleaner        

Extractor hood for oven, small kitchen appliances e.g. juicer, ice-cream makers, steamer, slow cooker, fryer, can opener, bread maker, kettle, food processor, whisk, food mixer/blender, coffee maker, etc.        

     

Fridge (domestic and commercial), freezer, cooker, washing machine, spin dryer, tumble dryer, dishwasher        

BBQ, Hostess Trolley, Gas and Electric fire        

Hair dryer, commercial hand dryer , electric toothbrush, electric shaver, trimmer and hair remover, massager        

sewing machine        

Heater (domestic and commercial)        

Heating stove        

Air conditioning equipment (domestic and commercial), ventilator (domestic and commercial), fan (domestic and commercial), dehumidifier (domestic and commercial)        

Electric blanket        

Shower, water pump, catering and heating boiler        

Computer, projector, camera, camcorder, video recorder, DVD player, TV, mobile phone and associated equipment (e.g. hands free kit), photocopier, scanner, fax machines, printer

(All products are for domestic use unless otherwise stated)

Forty seven questionnaires were received from companies, in all of the categories listed above, though not all of the specific types of product were covered by the replies. One of the questionnaires was incomplete and so the results from this have not been included. Two companies sent two completed  questionnaires from different employees, and one manufacturer sent three completed questionnaires from different employees, since the replies in each case were slightly different, none of these questionnaires have been removed from the results.