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Operations and Information Management Research Group

We advance knowledge that supports value creation for stakeholders in global operations, supply chain and logistics management, reliability of technical systems, maintenance management, and quality systems. Salford Business School is globally recognised in pioneering exceptional business partnerships, and we are leaders in the provision of real world experiences in preparing our students.  In addition, these collaborations are nurtured to develop large scale projects that impact global operations stakeholders. These partnerships will provide you with the systematic acquisition of advanced academic knowledge to support, explore and develop high-level skills in the field of Operations and Information Management.

Maintenance and reliability modelling of technical systems has been a Salford highlight for over 30 years and world leading researchers in the field have made contributions that have impacted upon the operations of global industries, including manufacturing, transportation, and energy.

Supply chain integration through the Internet of Things (IoT) demonstrates how production, distributed manufacturing, just in time, and manufacturing at the point of customer demand can be competitive and profitable with IoT.

Big data exploration in supply chains develops an Integrated Intelligent Modelling System (IIMS) with sophisticated data analysis, modelling and visualisation capability to support UK manufacturing companies.

Strategic operational value stream management dynamics creates a framework for sustainable development in the operational supply chain environment, bringing together 21st century stakeholders (supplier, customer and consumer).

Statistical and operational research modelling in medicine and health care management including meta-analysis, and general methodologies that underpin these topics

Project management, including the codification of tacit knowledge in virtual project teams

Quality systems and performance measurement including agile operations, lean organizations, business excellence, and network-oriented value modelling.  

Towards the development of a self-healing robotic cell: modelling imperfect maintenance: part of the SMART-E project (

Asset replacement models for an urban railway: modelling replacement of escalators at Mass Transit Rail, Hong Kong

Modelling warranty extensions: a case study in the Malaysian automotive industry

Performance measurement in network supply chains: analysis of how network positioning characteristics of a focal company in a scale-free supply chain network impact the economic performance of that company, with a case study from the automotive plastics industry

Forecasting cancer care requirements in Saudi Arabia 

Prof Phil Scarf

t: ++44 (0)161 295 3817