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Programme Monitoring and Enhancement Procedure (PMEP)

Introduction to the Programme Monitoring & Enhancement Procedure

The Programme Monitoring & Enhancement Procedure (PMEP) is the University’s process for:

  • Monitoring and reviewing of alignment of programmes with UK threshold academic standards and University’s own standards.  
  • Regularly reviewing programmes to see how they can be changed to enhance the student experience.  

It has been developed to be flexible (to meet the variations in relevant dataflows), to respond to information as soon as it becomes available, and be action-orientated. The approach also embeds the national sector expectations that are key to our institutional processes.

The procedure applies to all programmes including collaborative provision.  It has two key elements, the PMEP Qlikview* screens and the Programme Action Log (PAL). The Programme Action Logs can be found on SharePoint along with supporting information.

The full Programme Monitoring & Enhancement Procedure can be found following this link.  For further information, please view the introductory screencast.  (For the version with subtitles see here).

For information on the PMEP cycle please follow this link.

Changes for 2018/19

PMEP now applies to collaborative provision.  Also, following a review, we have made some minor changes to the PMEP guidelines. The most significant of these changes is to reinforce the guidance to Programme Leaders to focus their attention on the areas of greatest significance for enhancing student experience.  Fewer, but more specific, actions are requested with Directors charged with ensuring not only that the actions are SMART but that these do target the right issues.  Programme Actions Logs (PALs) should not include items which are 'Business as usual' or routine hygiene actions.  It is important to note that, as always, the SELTEC deadlines are end points and Programme Leaders and Directors are encouraged to use the PAL as a living document, updated as and when relevant changes of activities occur.

pmep table

It should also be noted that under the PMEP procedure, Programme Leaders are not required to add an action for every set of data they review. Actions should only be for those items considered to be of greatest significance.  The PAL should not contain 'Business as usual' actions.

PMEP Training on the UoS Campus

There are several face-to- face training sessions covering different aspects of PMEP for Programme Leaders and Directors.

Book on a PMEP Training Session

If you are a member of staff who has been allocated actions in a PAL, you will receive an email containing a link  to the relevant action. Please see here (log in required) for guidance on how to update the action.

PMEP Training for Collaborative Partners

There are two screencasts explaining how to complete collaborative programme action logs:

Creating and viewing a Programme Action Log for Collaborative Provision: Part A (For the version with subtitles see here).

Creating and viewing a Programme Action Log for Collaborative Provision: Part B (For the version with subtitles see here).

FAQs

You should watch the following screencast: Introduction to PMEP (For the version with subtitles see here).

If you are on UoS campus, you should attend the following sessions:                        

  • PMEP Programme Leader Training.                              
  • PMEP Programme Leader Training - Qlikview for PMEP

In addition, you are encouraged to attend the PMEP - High Quality Action Planning Training.                        

Book on a PMEP Training Session

If you are a collaborative partner or working with a collaborative partner, you should watch the following screencast:

Creating and viewing a Programme Action Log for Collaborative Provision: Part A (For the version with subtitles see here).

Creating and viewing a Programme Action Log for Collaborative Provision: Part B (For the version with subtitles see here).

You should watch the following screencast: Introduction to PMEP (For the version with subtitles see here).

If you are on UoS campus, you should attend the following sessions:                        

  • PMEP Programme Leader Training.                              
  • PMEP Programme Leader Training - Qlikview for PMEP
  • PMEP - Training for Directors of Directorates, Academic Leads & Academic Unit Head
  • PMEP - Programme Action Log Review - Dean of Students' Briefing for Directors

In addition, you are encouraged to attend the PMEP - High Quality Action Planning Training.                        

Book on a PMEP Training Session

If you are a collaborative partner or working with a collaborative partner, you should watch the following screencast:

Creating and viewing a Programme Action Log for Collaborative Provision: Part A (For the version with subtitles see here).

Creating and viewing a Programme Action Log for Collaborative Provision: Part B (For the version with subtitles see here).

If you need further help after attending the training sessions, you should attend:        

  • PMEP Drop-in Session          

The drop-in sessions are for anyone that has already completed the relevant PMEP training but would like some additional tutorage, or has a specific issue that they would like to talk through.  There is no requirement to book on to the drop-in sessions. Please note that these sessions are not designed to replace the regular PMEP training.  If you have not completed the training, please book on to one of those sessions instead.        

In addition you are encouraged to attend the PMEP - High Quality Action Planning Training if you have not already done so.                        

Book on a PMEP Training Session

As a member of a programme team you may be given actions to complete as part of the Programme Action Log. The Programme Leader will brief you about the action required, then add it to the Action Log. You will receive an email detailing the task at hand.                

At this point, you will be responsible for updating and completing the action, as detailed in the action log. There will be a deadline and you should keep in close contact with the programme leader while completing the action.                

Details of how to edit an assigned action are available here.                

You will not be able to create new actions, or edit actions that are not assigned to you.

Programme Action Logs can be found on SharePoint. They can also be accessed directly from a notification email you have received, or through the University Online Portal.          

You can navigate directly to the site using the following URL: www.tinyurl.com/UoS-PALs

Further information can be viewed in our Logging In Screencast. No sound is required.

For Collaborative Provision, arrangements for data are set out in the partnership agreement.

For on UoS campus provision, Programme Leaders can access performance data in QlikView (see: https://mi.salford.ac.uk/Qlikview/ (it's useful to bookmark this!)). These screens present Programme Leaders with standardised views of the programme information. These should inform discussions in Programme Teams about their programme's performance and the extent to which Academic Standards are being met.                        

Key Screens                        

  • Programme Group Reporting - This is where Programme Leaders access the performance data for their programme.                              
  • PMEP Summary Reporting - This is where summary information and comments from Programme Directors is collated for review by School Executive and SELTEC.                              
  • Module Board - This is where Module Leaders can access data about their specific modules.

An effective Programme Action Log should provide a solid framework to prioritise, track and review the performance of the programme and also the development work required to enhance the programme and ensure Academic Standards are met.                        

PALs should:                        

-  Be a collaborative document. Responsibility for Programme Action Logs lies with Programme Leaders, but actions will be allocated across programme teams and professional services.                          

-  Be consistent with the School and University operational and strategic plans.                        

-  Focus on major issues central ensuring Academic Standards are met and to enhancing learning and teaching experiences These may be issues raised by, for example (as applicable):                        

  • National Student Survey (NSS)                              
  • Destinations of Leavers from Higher Education (DLHE)                              
  • Postgraduate Taught Experience Survey (PTES)                              
  • External Examiners                              
  • Staff Student Committee                              

-  Capture ideas for both programme development or amendments and the dissemination of good practice.                        

-  Have targets which are specific, measurable, attainable, relevant and time-bound (SMART targets).*Include success criteria that will determine the extent to which each target has been achieved.                        

-  Have each action allocated to one individual with overall responsibility to ensuring it is delivered.                        

-  Be regularly reviewed (at least five times a year) by Directorate Leads and all staff involved in delivering actions.                        

Please note that Programme Action Logs are, in effect,  public documents: all staff and students will have read-only access to them. This should be borne in mind when entering information into the Action Log.

Programme Action Logs are reviewed by Programme Directors or equivalent. A PMEP School Management report is collated from all the Programme Directors' evaluation of the PALs. Directors are asked to answer four questions about PALs:                        

  • Is the PAL up to date?                              
  • How likely are the proposed actions to deliver desired improvements?                              
  • To what extent have actions been delivered on time and as planned?                              
  • Is there good practice that should be shared?                              

Directors are also encouraged to provide brief feedback explaining their answers in a "comments" section of the online form they use to submit their evaluation. For more information about how the Directors' reports are collated and what the Directors are asked to take into consideration when answering the four questions, see the Directors' Screencast.                        

The PMEP School Management Reports and School Action Logs are then reviewed at School Executive and at the Student Experience, Learning, Teaching and Enhancement Committee (SELTEC).

Key contacts

Hayley Winder, Quality & Enhancement Office, h.a.winder@salford.ac.uk Ext 56971

Helen Sharman, Quality & Enhancement Office, h.k.sharman@salford.ac.uk Ext 56879

Heather Butters, Student Administration-Analysis, h.butters@salford.ac.uk Ext 56851

* PMEP Qlikview date is not available to collaborative providers.  Collaborative providers have alternative arrangements for data reports.