Prospective Students FAQs
This page was updated on 16/06/2021
This page has been developed to support students looking to start their studies with us in September 2021. We don't yet know what impact (if any) the pandemic may have on courses starting later this year, but we'll keep this page up to date as we go.
The health and wellbeing of our students and staff remains our top priority during this period of uncertainty. We are doing all we can to provide information and guidance to our prospective students, and will continue to do so, being as open and honest with you as possible.
We've answered most of the questions we're currently being asked, but if you think we've missed anything, or you need further information, please email us at email@example.com, call us on 0161 295 4545 or send a message via our live chat.
Are you still accepting applications?
If you are interested in studying a full-time undergraduate degree, please check our listings on UCAS for available courses and submit an application using UCAS Apply. Whilst the equal consideration deadline was 29 January 2021, some of our courses will stay open until 30 June 2021. We can't guarantee that this will be the case for all our courses though, especially the most popular programmes.
If you are interested in studying a part-time undergraduate degree, applications should be made directly to the University.
Applications for our Postgraduate courses need to come through our online application portal. More details can be found on our Postgraduate application page. We would advise that you apply for a PG course at least one month before the course starts.
Applications are made directly to the University following a consultation with your employer. More information on the next available start dates can be found on the individual course pages. You can email the Apprenticeships team on firstname.lastname@example.org if you have any further queries.
When will I hear about my offer?
Once you've made an application to study with us, you'll typically receive a decision within a few weeks. The exact time frame can vary from course to course, and on the time of year, but our Admissions Team work hard to process all applications as quick as possible.
You can monitor the progress of your application via UCAS Track - your application status will automatically update as soon as any changes occur. More information about tracking your application can be found on the UCAS website.
I have a question about my portfolio
If you have been asked to submit a portfolio in support of your application, you will have received an email directing you to a webpage where you can select your course and read what criteria we are looking for. There are also specific FAQs related to portfolios included on this page.
If you have any further questions, please contact us at email@example.com.
When will I hear about my portfolio?
You should expect to see a decision updated on UCAS within four weeks of your portfolio submission deadline. You can monitor the progress of your application via UCAS Track.
I'm worried about my results meeting entry criteria
We understand you may have concerns about how you will receive results this summer and what these will be. While we know it’s difficult, please try not to worry.
Please be assured that we will consider your application as a whole – including your personal statement, references and academic qualifications – as we do every year. We will do our best to consider the impact of current circumstances whilst also ensuring that we maintain the academic entry standards of individual courses.
We have a wide range of foundation years available and, if appropriate, we may make you an alternative offer to study on one of these.
If you have any other concerns specific to your personal circumstances, please email firstname.lastname@example.org, quoting your UCAS ID number and your date of birth.
Will I need a DBS or health check?
If you’re studying for a health care profession course, such as Nursing, Midwifery or Physiotherapy, you may need to get a DBS (Disclosure and Barring Service) check and/or a health check before you start university. We will contact you with further information on this, once you have met the academic requirements for your course.
For more information in the meantime, click the links below:
I have been asked to provide a Personal Statement, what does this require?
Please refer to our personal statement guide.
I am an international student - where can I find support?
Please refer to our International pages.
When can I apply for student finance?
Full-time undergraduate students in England can apply now for student finance. It's advised you apply as soon as possible to ensure you get your student finance in time for starting your course (the recommended deadline was 21 May 2021).
Full-time undergraduate students in Wales can apply now for student finance. It's advised you apply as soon as possible to ensure you get your student finance in time for starting your course (the recommended deadline was 4 June 2021).
Part-time undergraduate students can apply for student finance from 28 June 2021.
Generally it can take up to six weeks to process your student finance application, so be sure to apply as soon as you can. If your application is late, then your money might be too!
How do I apply for student finance?
Full-time undergraduate students in England can apply now for student finance.
There are three simple steps:
- Register online to create your account.
- Fill in the application - you'll need your passport, bank details and National Insurance number.
- Provide evidence - you'll need to upload any evidence requested by SFE. If you don't, it could delay your application. You should ask your parents, carers or partners to provide any required income details as soon as possible.
It can take up to six weeks for your application to be processed. It's expected that there will initially be a high volume of applications and SFE services may be very busy for a while, so please bear this in mind when applying.
Can I apply for the NHS Learning Support Fund bursary?
As announced by the government last year, financial support has been made available to students studying a number of healthcare courses via the NHS Learning Support Fund.
If you are a new healthcare student starting one of the eligible courses in September 2021, you can now apply for the NHS Funding Learning Support Fund. For more information about this stream of funding, please visit the dedicated webpage.
Where can I find out about Salford bursaries?
When it comes to fees and funding, we understand that going to University can feel like a daunting experience for some students. We have a limited number of bursaries at Salford and you can find more information about these, including whether you're eligible, here on our website.
I have been asked to fill out a Fee Assessment form – what happens next?
If you have been asked to fill out a Fee Assessment form, this is because we need to clarify your fee-paying status as either a Home or International student. Please send your form and evidence to Feeassessment@salford.ac.uk as soon as possible. When a decision is made, your offer will then be processed. Your offer status can be found on your UCAS track if you are an Undergraduate, or through the online application portal if you are a Postgraduate or Direct applicant.
When is accommodation going live for bookings?
How do I book accommodation?
We work with our accommodation partners, Campus Living Villages (CLV), who manage two accommodation villages: Peel Park Quarter, and John Lester and Eddie Colman Courts.
You can apply for both of these sites through the CLV website. You must provide your student ID number when doing so, and you can find this at the bottom of the emails you've received from us.
When you sign up for accommodation you will need to pay a £200 deposit within seven days of booking to secure your room, and then before 1 September 2021 you will need to pay the first two weeks' rent. .
Accommodation does get booked up quickly, particularly at Peel Park Quarter so we’d recommend early booking, even if you’re not 100% sure what your plans are yet.
You're able to book a room now, even if you haven't yet received your offer, or decided if Salford is your firm choice.
Am I able to get a refund if I book a room and then change my mind?
Yes, you can cancel your accommodation contract anytime before 31 August 2021, and get a refund of any monies paid, by emailing email@example.com. Always quote your full name, date of birth and any reference number in your email to help the team deal with your enquiry as quickly as possible.
How can I see accommodation?
We know a lot of you have not been able to look at our accommodation yet and this may understandably leave you anxious about making your choice. Our accommodation team have recently been meeting with offer-holders as part of our campus tours in May/June. We anticipate there will be more opportunities for interested offer-holders to view accommodation during the upcoming campus tours this summer.
You can also check out 360-degree tours of both Peel Park Quarter, and John Lester and Eddie Colman Courts on the CLV website. The tours include a range of social spaces areas plus communal facilities, such as the laundry rooms, gyms, and lounges. There are photos of each room type provided on the individual pages for Peel Park Quarter, and John Lester and Eddie Colman Courts.
What support is available to students in campus accommodation?
Campus Living Villages (CLV) works closely with our askUS student support service to ensure you are supported as you move in and with any changes you may experience whilst away from home. askUS services are currently being delivered online and over the phone to ensure that support is accessible for everyone wherever and whenever they may need it.
Are there any other accommodation providers?
You will also be able to find accommodation with Manchester Student Homes, a free, university-run housing service for students. They offer free, independent housing advice and only advertise properties from accredited landlords who have signed up to their Code of Standards. For more information on their services, please visit their website.
You can also contact them directly, by calling 0161 275 7680 or emailing firstname.lastname@example.org.
My UCAS application states I want to stay at home, but I've changed my mind - can this be updated?
Don’t worry if your UCAS application indicates you wish to live at home – it’s no problem if you’ve changed your mind and are now considering student accommodation!
Your record doesn't need to be updated; the information is collected on application forms to help UCAS gauge how many students are interested in accommodation vs commuting to study.
If you’re an offer-holder, we’ll still send you information about the booking process for accommodation when it opens.
Where can I buy my weekly shop?
There is a Tesco Extra, Aldi and Lidl approximately 1.2 miles (a 20-minute walk) away from our Peel Park campus. We also have a student store on campus which stocks all of the essentials too.
You can also get a food shop delivered to your accommodation, although it is unlikely that the deliveryh driver will carry it to your flat.
Do I need to bring my own hangers and bin bags?
You’ll need to bring your own hangers and bin bags as these aren’t provided. For kitchen supplies, it’s a good idea for housemates to chip in a couple of pounds a week to pay for things you’ll all use, such as washing up liquid, sponges and surface cleaner.
How will I be taught in September?
Please see a statement from Dr Sam Grogan on our plans for teaching in September.
When will I get my timetable?
Once you have registered as a student at the University of Salford, you will receive an email with a link to your personal timetable and some general timetable guidance.
For an overview of the 2021/22 academic year, including a breakdown of each trimester and vacation period, please click here. Please note that all events are still currently subject to change.
The majority of our courses do not have teaching during trimester 3; however, if you are on a course aligned with a healthcare profession or a course with a mid-year start, you will be taught during this period.
What's Salford like?
Salford is in the heart of Greater Manchester, but whilst it’s just 2km from the buzzing Manchester city centre, it has its own community feel.
If you enjoy the outdoors, then you'll find Peel Park, one of the first public parks in the country, conveniently located next to Peel Park Campus. It’s the perfect place for an afternoon walk or an early morning jog before your studies.
Culturally there’s lots to see and do - Salford is home to MediaCityUK and The Lowry, plus Salford Museum and Art Gallery is right on Peel Park Campus!
You can chat to our current students about their experiences living in Salford on our Unibuddy platform.
What's the local transport network like?
We’re well connected by public transport with Salford Crescent train station located right between our Peel Park and Frederick Road campuses making it easy to travel into Manchester city centre and further afield. There’s a Metrolink stop a stone’s throw from our building at MediaCityUK if you’re using the city’s tram network. Don’t forget the regular bus links between the city centre and all three campuses - you can use your student ID card to get between MediaCityUK and Peel Park for free on the number 50 Stagecoach bus!
Am I able to park on campus?
Yes, and we have multiple car parks available across our Peel Park and Frederick Road campuses - take a look at our campus map for more information.
If you choose to use a University car park, you will need a valid parking session which students can purchase hourly, weekly, monthly or annually. There are several ways to pay for your parking, and you can find more information, including prices, on our dedicated webpage.
What clubs and societies do you have?
How can I meet my coursemates?
You can join our official Facebook group for 2021 applicants. It works as a platform to offer new students the opportunity to get to know future housemates, coursemates and society-mates – all before you’ve even started university!
Will the University of Salford require me to be vaccinated against Covid-19?
Unless the government makes it mandatory, there is no current discussion about a Covid-19 vaccination being mandatory for you to take part in any aspect of University life. As with everything, this is subject to change based upon UK Government guidance.
The Joint Committee on Vaccination and Immunisation (JCVI) is currently recommending that all those over the age of 18 get vaccinated, and we will be amplifying this recommendation to our University community. However, we are not insisting that students be vaccinated to take part in University life on our campus as vaccination remains a choice for all adults.
We cannot, however, speak for our placement providers and other partners, nor can we speak for any entertainment or any other third parties that students use to create a full University experience.
What happens if I’m ill? Is there a GP surgery on campus?
A GP surgery is located in the Maxwell building of our Peel Park campus and open during term time.
How do I find out about jobs?
If you’re looking for a part-time job to help support yourself while you’re studying at Salford, you can sign up to Unitemps who will help to match you with the right job.
How can I find out about the events taking place during Welcome Week?
Due to the circumstances surrounding Covid-19, we are working on creating a range of activities for our students to enjoy during Welcome Week and we'll be publishing details of these events on our website in August.
Is there a gym on campus?
Yes, Salford's Sports Centre is located on our Peel Park campus and features 5 fitness suite rooms, a 25 metre pool, dance studio, 30+ fitness classes a week, a floodlit 3G pitch and more! Take a look at their website for more details on their services, prices and opening hours.
Can I use my student card to get a student discount, or do I need a TOTUM/NUS card?
Some smaller businesses are more than happy to accept your Salford ID to prove that you are valid to receive a student discount. However, some larger companies will only accept TOTUM (the new name for NUS) cards or codes from UniDays and Student Beans – you can verify your student status with them once you receive your University of Salford email account.
Where can I buy Salford branded clothing?
You can buy a range of branded merchandise from our student store on campus.
Should I bring my car?
What student support services are in place at Salford?
I'm worried about my mental health
Within our dedicated student support service, askUS, the Wellbeing and Counselling team are on hand to support you throughout your studies. We've created a webpage to provide you with more information on our wellbeing service, including who to speak to about your mental health and guidance on how to ensure you remain supported once you start university.
Previous students tell us that getting support in place early or ensuring any existing support they had in place was transferred to Salford, really helped them to enjoy and succeed in their studies, so we would encourage you to start the process as soon as possible.
For more information, please call the Wellbeing team on 0161 295 0023 (option 1, option 1) or email email@example.com.
Student Minds, the UK’s student mental health charity, are also here to help you and are aware that you may be experience a level of distress due to the outbreak of Covid-19. If you're in need of support during this period of uncertainty, please visit their page for more information.uncertainty, please visit their page for more information. They have also established a resource called transitions, to provide you with information and tips to guide you through the process of moving and settling in to life at university.
I need more information about childcare
We understand that as a parent of young children, you need support at a time and place that suits you. Salford have a wealth of support services available to you, from our dedicated student service, askUS, to our on campus nursery, Busy Bees. You can find more information about Busy Bees on their website.
How does Salford support prospective students from under-represented groups?
The University of Salford offers a range of support and advice through our askUS service for care experienced young people, disabled learners, young carers and estranged learners (students who will be studying without family support). We will support you every step of the way, and as a student at Salford, you will have access to our counselling and wellbeing services to ensure you reach your full potential.
You can find support from several dedicated charities across the UK, such as Buttle UK who provide grants and assistance to vulnerable young people, Rees Foundation who strive to help care experienced individuals and Stand Alone who offer advice and support services to people estranged from their families.
There are also a range of services available to you across Greater Manchester, and you can find the contact details for these and each university on the Greater Manchester Higher Website.
Does Salford offer bespoke virtual visits for students?
We currently offer virtual visits for students who are eligible for support at Salford if they are care experienced or a care leaver.
You will have the opportunity to meet the care experienced support team from our askUS service, meet academic staff from your chosen course, take a tour of the campus and speak to current care experienced students about life at Salford.
To arrange a bespoke virtual tour, please contact careleaver@Salford.ac.uk - you can also invite another person who currently supports you to accompany you on your virtual visit.
Are you still accepting applications?
Yes, and applications for our degree apprenticeships are made directly to the University, following a consultation with your employer. For more information, please contact the Apprenticeships team by emailing firstname.lastname@example.org.
I and/or my employer need to speak to someone
If you or your employer require any support, please contact the Apprenticeships team, by emailing email@example.com, as they will be happy to help you and answer any questions you may have.
I need to contact someone
The team are currently working from home and are available via phone (0161 295 4545), email (firstname.lastname@example.org) and Live Chat (red chat icon in the bottom right-hand corner of the screen).
Our opening hours are 10am-4pm, Monday-Friday.
Can I speak to a current student who is studying my chosen course at Salford?
You can find out more about your course and chat to current students on our Unibuddy platform. Feel free to sign up, read some of the student ambassador profiles and ask questions to learn more about student life at Salford.
Are you doing applicant events?
How can I talk to a tutor?
There will be lots of opportunities to engage with tutors for your chosen course via Microsoft Teams as you continue your applicant journey. Tutors will be hosting course sessions for their offer-holders and sharing useful resources to give you an insight into studying at Salford. If you have any course-specific questions, then they will be happy to get back to you with their answers.
When will I be able to visit campus?
In line with the latest government guidance, we are excited to be able to invite you onto our campus for guided campus tours.
You can find more information about the tours, including how we are observing Covid-19 safety measures, and book your place via our offer holder hub.
We are keeping this page updated as we go through the recruitment year and will of course email you when more opportunities to visit campus arise.