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Blackboard and Collaborate


Blackboard is the University’s Virtual Learning Environment (VLE) and is used by staff and students to support learning.

Each academic module has a Blackboard course attached to it and students are automatically enrolled on Blackboard courses each semester.

Students use Blackboard to access module learning materials, e-submit their work for marking and for collaboration.

Take a tour of Blackboard

The University has purchased Blackboard Mobile Learn - an app that provides access your Blackboard modules and enables you to:

  • Read module announcements
  • Review lecture materials
  • Participate in discussion board topics, blogs and wikis
  • Find out grades for assignments you have submitted
  • Stay logged in to Blackboard

Download the app

  • Visit the app store for your device and search for Blackboard Mobile Learn
  • Enter Salford to find your school and then select University of Salford
  • Login using your University network username and password
  • When logged in, you will see the main navigation menu which lists the modules you are enrolled on

Watch device demos

Android Devices
BlackBerry Devices
iPhone/iPod Touch

MS Office (Word, Excel, PowerPoint)

What can I access...?

All readable, some formatting issues around images and footers may occur with Word docs. PowerPoint slides don’t show transitions, animations or narrations. With MS Office documents, while all devices will allow you to read the files (Android devices will even download to the device), if you want to save or amend them you will need to bear in mind the optional purchase of an Office app suite for your device.

The same applies if your device does not, by default, support a particular file format – it may be possible to add this by purchasing an appropriate app.


These play fine. Apple devices show as an attachment which can be opened from within the app, and Android devices play through the built-in media player app.


It’s advisable to use a dedicated tool such as that built into iTunes to download and manage podcast episodes on your Apple device for later playback. On Android devices while they can be played via the browser, if you navigate away/back, it sometimes continues to play. It is advisable to press pause/stop on the onscreen control, unless you have previously downloaded and transferred to your device, in which case it will play through your media player app as normal.

Collaborate Ultra is a web conferencing tool where staff and students can interact in an online environment in real time. You can chat to each other using a headset and even see each other if you have a webcam. Your lectures and tutorials may take place in a virtual classroom in collaborate and sessions can be recorded by the tutor for later viewing.

Your pc internet browser is used to access the software and works best in Google Chrome (make sure you have the latest version).

Prepare to Collaborate

Getting started is as easy as 1-2-3.

Join. Get set up. Get ready to take part.

If you are using a PC, you join the sessions from the module by clicking the Collaborate menu item on your Blackboard module.

Blackboard screen shot

Click on the Join Room icon link to enter the session. For the best experience, we recommend that you open the link in Chrome. You will need to use a microphone and either speakers or earphones to be able to communicate.

You are now ready to join in the session with Collaborate Ultra. You can access the virtual room by clicking the ‘Join Room’ link at any time in order to check it works well in advance of a session.

Access Collaborate Sessions

You are now ready to join in with Collaborate. To access a session, log in to Blackboard and access the relevant module from your courses list. Select the Collaborate link from the menu and click on the Join Room icon.

Select the Recordings Tab to view previously recorded sessions. Remember to change the start date to search for recordings then press Go.

Collaborate Ultra participants guide for students

Connect Using a Mobile Device

Download the ‘Bb Student App’ from the relevant app store for your device.

To access a Collaborate Ultra session on a mobile device, you will need to use your web browser to log-into Blackboard and click on the Collaborate link in the menu. This will then launch the BB student app and allow you to participate in the room and also access any recordings at a later date.

You can access the virtual room by clicking the ‘Join Room’ link at any time in order to check it works well in advance of a session.

This short video gives you a quick tour.

If you have problems using audio and video, have a look at the advice on the Collaborate support pages.

Can’t see the Collaborate Link on your BB site using the app?

There is currently a bug in the system which means you may not be able to see the Collaborate link on BlackBoard using the mobile version.

If this is the case, you can log into Blackboard on your mobile device through your web browser. Once you have logged in, click on the ‘join room icon’. This will launch the BB student app on your device directly into the virtual room. You can do the same for viewing the recordings.

This issue does not affect Collaborate access from a pc or mac.

Get Help

For support with Blackboard Collaborate Ultra contact Service Desk on 0161 295 5535 or at from 9am - 5pm, Monday to Friday.

For out of hours or additional technical support you can visit the Collaborate Technical Support website to get assistance. Alternatively, you can phone the dedicated Collaborate support line which is free to Salford users.

Freephone number for all Salford Collaborate users Collaborate 24 x 7 technical support phone line: UK, Toll Free: (0800) 051-7248