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School of Health and Society

Dr Salma Patel

Research Fellow


I am currently a post-doctoral research fellow at the University of Salford, working on a research project in neonatal skin care. I am also an Associate Lecturer at The Open University, lecturing on the level 3 module entitled ‘Interaction Design and User Experience’.

I completed my PhD in the area of digital health in June 2016 from the University of Warwick, where I was a doctoral researcher in Experiential Engineering, part of the EPSRC funded Participation in Healthcare Environment Engineering (PHEE) programme.

I have worked as a postgraduate mentor at the University of Warwick, a part-time teacher, founder and managing editor of PhDViva, examiner at Edexcel, University Advisor at Mendeley, and actively blogged on my own website, at the PhDLife blog and The LSE Impact blog. I was also a community governor at an under-performing secondary school in Cambridge, and I have also worked as a social media consultant and web-designer. I am also involved in reviewing for a number of academic journals including Medicine 2.0, Nurse Researcher and the Journal of Medical Internet Research. I have a background in computing, web design, education, librarianship and management.

Research Interests

I am currently a research fellow on a neonatal care project in the midwifery department. I have research interests in maternal health, public health, mental health and digital health, and I am passionate about research methods and social justice.

Qualifications and Memberships

BSc (Hons), PhD


Patel S, Cain R, Neailey K, Hooberman L. (2016). Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research, 18(8), e217. doi:10.2196/jmir.5865

Patel S, Cain R, Neailey K, Hooberman L. (2015). General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research. 2015;17(12):e276 DOI: 10.2196/jmir.4989

Patel S, Cain R, Neailey K, Hooberman L. (2017). Recruiting General Practitioners in England to Participate in Qualitative Research: Challenges, Strategies, and Solutions. In SAGE Research Methods Cases. 2017. Available here.

Patel S, Cain R, Neailey K, Hooberman L. (2015). General Practitioners’ attitudes towards Online Patient Feedback, WMG Doctoral Research and Innovation Conference. IMC, University of Warwick. 30th June to 1st July 2015.

Cain, R., Payne, S., Mackrill, J., Sadeghi, M., Patel, S., Pandharkame, S., Potter, R., Vuong, K.(2013) ‘Participation in healthcare environment engineering: the story so far…’ European Conference on Design 4 Health, Sheffield, UK, July 3rd-5th.

Patel, S., Cain, R., (2012) The use of text messaging to collect real-time feedback from healthcare users about the healthcare environment, Advances in Healthcare through Digital consultations and Three Million Lives: What needs to be done? 3rd Annual IDH Conference, Warwick, UK, Nov 21 (Paper submitted is here