Graduation - Certificates and transcripts

Students celebrating their graduation - University of Salford, summer 2018

When will my certificate and transcript be available?

Certificates are usually printed and distributed within 6 weeks following the confirmation of an award at an examination board. However, due to the current COVID-19 situation it may take a little longer for you to get your certificates this year. We will keep you updated on when these will be sent out to you.

Whilst you are waiting for your certificate and transcript to be printed, you can use your results letter as evidence that you have successfully completed your course. If you have not received your results letter please contact your school.

Your degree certificate is an important legal document and should be treated as such, therefore you will only ever have one original certificate. If this is lost or damaged, you can purchase a replacement certificate via our online shop.

If you have any outstanding debts with the University, we will withhold your certificate until your debt is settled in full. For further information, please contact the Income & Treasury Team on 0161 295 0023 (Option 2, Option 1) or by email Income-Treasury@salford.ac.uk. Please quote your student ID number in the email.

How will I receive my certificate and transcript?

UK Address: If your permanent home address is in the UK, your certificate will be posted directly to this address, without you having to request it.

Address outside the UK: If your permanent home address is outside of the UK, you will receive an email when your certificate is in production. The email will ask you to complete a form to confirm how you would like to receive your certificate. Usually the options would include collection, but as we need to do things slightly differently this year due to social distancing, collection will not be available this time. You will be given the option of:

  • DHL Express Courier Delivery - Fully tracked courier service (£20.00 fee)
  • Standard Airmail – Not tracked (no charge)

If you select Standard Airmail, or make no selection at all, your certificate and transcript will be posted by Standard un-tracked Airmail to your permanent home address, and unfortunately, we cannot accept responsibility if it is lost.

If you have any other questions, or would like more information, please contact sa-studentrecords@salford.ac.uk.

Is MY address correct on Your records?

Please check that your permanent home address and your other contact details are correct on our records. This is important so that you safely receive your certificate and transcript in the post.

Check and update my contact details. You will need your Network username and password to login.

There is a £30.00 fee (plus postage) for a replacement certificate.

How will my name appear on my certificate?

Your certificate will display the name in which you registered. It is your responsibility to check that we hold your full legal name on our records.

If your name is incorrect, it must be updated before you submit your final piece of work or sit your final examination. After your results have been ratified at the awards board, your name can only be amended in line with the University’s Name Change Policy and in most cases incurs a fee (currently £50.00).

Check my Name is Correct on Your Records. You will need your Network username and password to login

Your name should be recorded in full. It should be your full legal name, as it appears on your legal documents (e.g. on your passport, driving licence, deed poll etc.).

How can I amend my name on your records?

If your name requires amendment, please send a scanned copy of the documentary evidence of your full legal name (such as your passport or driving licence, deed poll etc.) to sa-studentrecords@salford.ac.uk and request that your name is updated. Please quote your student ID number in the email.

Your name must be updated before you submit your final piece of work or sit your final examination. After your results have been ratified at the awards board, your name can only be amended in line with the University’s Name Change Policy and in most cases incurs a fee (currently £50.00).

I have already received my certificate, but my name is incorrect

After your certificate has been printed, your name can only be amended in line with the University’s Name Change Policy and in most cases incurs a fee (currently £50.00). If you have already received your certificate, please read the Name Change Policy, and then email the Student Records Team at sa-studentrecords@salford.ac.uk if you wish to request a name change or name correction under the terms of the policy. Please quote your student ID number in the email and attach documentary evidence of your full legal name (such as your passport or driving licence, deed poll etc).

How do I obtain another copy of my certificate ?

Certificates are a legal document so only one certificate should be in circulation at any one time. You cannot apply for another copy of your certificate unless your original certificate has been lost, or damaged beyond use, you can order and pay for a replacement certificate via the University’s online shop.

How do I obtain another copy of my transcript?

You will receive a transcript with your certificate, but if you require more you can order and pay for replacement transcripts via the university’s online shop.

I need a breakdown of my modules, study hours, placement details, syllabus, etc.

Transcript

The breakdown of your modules and marks are available in an academic transcript. If you are a final year student, you will receive a copy of your academic transcript with your certificate.

Other Document(s)

If you require evidence of your Placement Hours, Clinical Hours, Syllabus, Study Hours etc. this can be obtained from your school.

Both (Transcript and Other Documents)

If you require both a transcript and a document confirming Placement Hours, Clinical Hours, Syllabus, or Study Hours etc. please order a replacement transcript via our online shop ­and add a note (into the Additional Information section, when you are placing the order) to let us know what you need.

How do I obtain an apostille stamp?

An Apostille is a legal certification that makes a document from one country valid in another country (provided that both countries are signatories to the 1961 Hague Convention Abolishing the Requirement for Legalisation for Foreign Public Documents).

In the UK, the Foreign and Commonwealth Office (FCO) Legalisation Department is the office that has the responsibility of issuing an Apostille certificate to documents originating from the UK.

The University cannot issue an Apostille.

How to apply for an Apostille:

  • Apply to a recognised Public Notary to have the relevant documents notarised.
  • Apply to the Foreign and Commonwealth Office (FCO) to have your notarised documents legalised and an Apostille issued.