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Estates & Facilities


Building, Electrical and Mechanical Services ensure that all buildings, either owned or leased, are properly maintained and structurally safe. Our aim is to ensure that all building, mechanical and electrical services are installed correctly and function in a safe, efficient and reliable manner using our in-house teams supplemented by specialist contractors. Throughout, a high priority is given to meeting health, safety and environment and legislative requirements with high standards of customer delivery.

The following repair and maintenance services are provided by Technicians and Handy Persons:

  • Air Handling/Conditioning
  • Plumbing
  • Joinery
  • Electrical Lighting
  • Electrical Power
  • Electrical and Mechanical water, heating and plant services
  • Fire Prevention Systems and Equipment
  • Painting (Remedial – Not Redecoration)

Our teams aim to deliver quality work which is supported by a number of specialist maintenance contractors who are vetted on a regular basis in terms of performance and service delivery.

Repairs are minimised by operating a Planned Preventive Maintenance (PPM) regime which involves regular checks to ensure the safe function of important building and mechanical items. For example, all fire doors are checked regularly to ensure safe access to and egress from buildings. Water systems, boilers and plant are inspected and monitored regularly to ensure they are properly maintained. All fire alarms are checked regularly to ensure that they work safely.

Emergency and Routine Repair Requests

All emergency and routine repair requests can be logged directly onto our Facilities Management Database via

Alternatively you can call or email: Tel: 0161 295 4444; Email:

The Help Desk is open as follows:

  • Monday to Friday: 8.00am to 5.00pm

Outside of these hours, calls are redirected to Security. If an emergency arises outside of these hours, please phone security on extension 54773 (0161 295 4773 external).

Once full details of your request/job are entered onto our Facilities Management Database, directly or via our Help desk Operator, you will receive a unique number by e-mail confirming your request.  

If you have any enquiries concerning progress of your job, please log on to the online system above or please quote your reference number to the Help Desk.  

On completion of the job you will receive confirmation that the job has been completed and will be invited to give feedback on the service provided.