A PC is allocated to each member of University staff (or jobshare) whose role requires it. A PC allocated for this purpose is referred to as an ‘individual employee primary package’. ‘Staff’ includes University direct employees and those contracted through a third party (e.g., an agency). Each PC is supplied, where possible, from the University’s end-user computing product portfolio, based on an assessment of the intended user’s needs.
Staff PCs need to be requested for new starters, and in cases where an existing staff PC is believed to be no longer fit for purpose—for example, a job role change. In all other cases, a staff PC will be refreshed automatically when it reaches a certain age. Requests for staff PCs will normally come from Line Managers or departmental administration colleagues. If you need to request one or more PCs for allocation to individual staff members (as their primary device), please download and fill-out an End-user computing device (EUCD) request form, then email it to the the Digital IT Service Desk. Note that the cost of PCs for staff allocation is met from a central fund; it is not charged to the requesting department.
Staff needing multiple PCs: A PC cannot be allocated to a member of staff if one has already been allocated. If your department has a member of staff who needs access to a second PC, you will need to request a PC for Team or Functional Use.
If a member of staff needs to acquire software which they believe their allocated PC will not support, keep in mind that their current PC’s capability will be assessed automatically as part of the software request process.
Software installed on Staff PCs: The University is licenced to deploy certain ‘utility’ software products on any University-owned PCs, by way of site licences. In particular, Microsoft Office products are deployed on University PCs as standard. Depending on the PC’s purpose, further site-licenced products may be included as standard—see software included with standard staff PCs. Certain other site-licenced products may be obtained via the ‘Application Explorer’, which is accessed by double-clicking on the ‘Application Explorer’ icon on PC desktops.
PC disk image refresh: For staff PCs, there is no automatic process to reinstall the disk image periodically; however a self-service reimage process exists and is updated with a new disk image every 12 months.