Although the university's email system incorporates advanced security features, it is important to understand that email security features are never guaranteed to detect all malicious or otherwise-undesirable emails; it is therefore vital that email system users remain vigilant when handling incoming emails.
Messages which, as a result of the University email system's security features, are detected as being offensive are either prevented outright from being delivered to the intended recipient, or they may simply have an offensive attachment removed.
Spam email is the electronic equivalent of junk mail. The term refers to unsolicited, and often unwanted material which is at best, annoying and at worst, malicious – causing considerable harm to your computer and yourself.
Spam emails may feature some of the following warning signs:
Phishing is a scam where criminals typically send emails to thousands of people. These emails pretend to come from banks, credit card companies, online shops and auction sites as well as other trusted organisations. They usually try to trick you into going to the site, for example to update your password to avoid your account being suspended. The embedded link in the email itself goes to a website that looks exactly like the real thing but is actually a fake designed to trick victims into entering personal information.
The email itself can also look as if it comes from a genuine source. Fake emails sometimes display some of the following characteristics, but as fraudsters become smarter and use new technology, the emails may have none of these characteristics. They may even contain your name and address.
Knowing how to avoid scams, spam and phishing is a critical life skill. Fortunately, simple safety measures will help you dodge the risks.
If you have any doubts about the validity of an email, contact Digital IT