Skip to main content

Digital IT

My account details & password reset

Accessing your IT account

As a new University of Salford student, we will provide you with a user account. This will enable you to access essential online services throughout your time with us.

Your IT account details will be sent to your e-mail address from and will be in the format of 3 letters followed by 3 numbers. This is used to access the majority of our IT systems, including Blackboard (the University’s virtual learning environment), the library catalogue, PCs and WiFi. This e-mail will arrive with you shortly after you have received  an unconditional offer.

Then within 24 hours of successfully completing your registration you will have your university e-mail address and password confirmed to you, which is in the format of initial(s) This information will also be sent via email from and you should expect to receive it within 24 hours of completing online registration.

Not received the emails?

Make sure you don’t miss any important information by following the advice below:

  1. Check the junk or spam folder in your personal email account for a message from
  2. If you use Gmail, Yahoo (including Sky and BT Yahoo), or Virgin, add to your address book
  3. If you’re a Hotmail,, or BT Mail, user add to your safe senders list.
  4. Contact the Digital IT Service Desk on 0161 295 2444 or email

Staying secure

We’d recommend that you update your account password to something more personal and memorable at your earliest opportunity. The options for how to reset your password is explained in more detail.

The easiest way to update your password is to visit the self-service password reset utility.