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Salford Business School

Dr Jonathan D Owens

Senior Lecturer in Operations Management & Director of UGT International Operations and Information Management Programmes


Dr Jonathan D Owens is a proud Welshman and a registered Chartered Engineer with the UK Engineering Council. He left school at sixteen to serve a four year accredited Mechanical Engineering Apprenticeship with British Steel® Plc. Later he successfully won a scholarship to read Engineering at the University of Salford.

Post-graduation he was employed as a Research Engineer with Celestica® Limited, a leading global manufacturer of printed circuit boards. During this time his research evolved around Quality Modelling Systems for Surface Mount and Through Hole Technologies. 

Jonathan later returned to the University of Salford where he was part of a research team who successfully bid for a £1.25m Engineering and Physical Science Research Council (EPSRC) grant investigating the cost and benefits of integrating current technologies into the NPD process, and how NPD could be understood more effectively and taught in a learning organisation, whether this be industrial or academic.  He left Salford in order to take up a Junior Lectureship in Operations Management at Buckinghamshire Business School.  He then spent eleven years as a Senior Lecturer in Operations Management at the University of Lincoln

With over twenty five years’ work experience and fifteen of those in academia; he has gained extensive experience of teaching at undergraduate and postgraduate levels on numerous degree programmes where the Operations Management discipline is involved. In addition, he has travelled widely and subsequently has experience of teaching in Europe and the United States.  He currently lectures and researches in the Operations Management discipline within the College of Business and Law.



  • Operations Management


  • Operations and Information Management
  • Global Supply Chain Management

Research Interests

  • New Product Development/Introduction
  • Lean Operations
  • Operations Management

PhD Supervision

I am currently supervising doctoral students on the following topics:

The contribution of Enterprise Resource Planning to support managerial decision-making in Small Family Businesses in North West England; Procurement effectiveness as perceived by SME suppliers within UK public organisations to support SME participation. 

I would be interested in supervising future doctoral students in:

the general area of New Product Development/Introduction processes and techniques, and Lean Operations.

Qualifications and Memberships

Academic Qualifications

  • PhD in Operations Management.
  • PGCE in Higher Education.
  • MPhil in Engineering Management.
  • BEng (Hons) in Manufacturing Management.

Professional Qualifications

  • Chartered Engineer - CEng
  • Registered Professional European Engineer - Eur Ing
  • Fellow of the Institute of Mechanical Engineers – FIMechE
  • Chartered Fellow of the Institute Logistics and Transport - FCILT
  • Fellow of the Institute of Operations Management – FIOM
  • Fellow of the Higher Education Academy – FHEA


Owens, J D and Dawson, J (2011).  “Consequences of failing to align key stakeholder in an ERP implementation: A UK manufacturing case company.”  Strategy-Technology Alignment: Deriving Business Value form ICT Projects (Ed. Paul Griffiths). Ch.7, pp121-145.

Owens, J D and Price, E (2010).  "Is E-learning replacing the traditional lecture?"  Education and Training Journal, vol. 52, no. 3 pp 128 – 139.

Owens, J D and Dawson, J (2010).  “The Underlying Test: Human, Organisational and Technical Considerations adjoined with Critical Success Factors when implementing ERP: A Cases study of a UK SME.”  Organizational Advancements through Enterprise Information Systems: Emerging Applications and Developments (Eds. Gunasekaran, A and Shea, T), Ch. 9, pp 134-155

Owens, J D (2009).  “Modelling the NPD process: The value of a Product Development Process Model Approach, as a means for Business Survival in the 21st Century.”  Handbook of Research on Knowledge Intensive Organisations (Eds. Jemielniak, D & Kociatkiewics, J), Ch. 13, pp 208-227.

Dawson, J D and Owens, J D (2008).  “ERP Non-implementation: A Case Study of a UK Furniture Manufacturer.”  International Journal of Enterprise Information Systems, vol. 4, no. 3, pp 9-24.

Dawson, J and Owens, J D (2007).  “The Fundamental Challenge: Human and Organisational Factors in an ERP Implementation.”  First European Conference on Information Management and Evaluation, University of Montpellier, France, 20-21 September.

Owens, J D and Floyd, D (2007).  “E-Learning as a tool for Knowledge Transfer through traditional and independent study at two UK Higher Educational Institutes: A Case Study.”  E-Learning Journal, Vol. 4, no.2, 172-180.

Owens, J D (2007).  “Why do some UK SME’s still find the implementation of a New Product Development process problematical? An Exploratory Investigation.”  Management Decision Journal, Vol. 45, Issue 2, pp 235-251.

Floyd, D and Owens J D (2006).  “Exploring the modes of Internationalisation: The case of UK Business Schools.”  International Journal of Applied International Management, Vol. 1, Issue 1, pp 1-10.

Owens, J D (2006).  “Electronic Business: A business model can make the difference.”  The Management Services Journal, Vol. 50, Issues 1, pp 24-29.