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Wellbeing FAQs

Simply contact the service on 0161 295 0023 for an informal chat and to arrange a time to meet with an advisor. Alternatively you can email wellbeing@salford.ac.uk or visit the askUS advice desk in University House. You can also book in to attend a Wellbeing Same Day Session. Sessions are on Monday at 10.00am & 11.00am, Tuesday 2pm & 3pm, Wednesday at 10am & 11am and Friday at 2pm & 3pm. Sessions take place at University House.

If it is relating to academic support, contact the Disability Service on 0161 295 9000.  If it is to do with non-academic support, you can contact us by ringing 0161 295 0023 for an informal chat and to arrange a time to meet with an advisor. Alternatively you can email wellbeing@salford.ac.uk or visit the askUS advice desk in University House.

Simply contact the service on 0161 295 0023 for an informal chat.  Alternatively you can email wellbeing@salford.ac.uk. Further information is available here.

You can contact the Disability Service on 0161 295 9000 in order to book an appointment to set up a student support plan for a mental health need. If you are unable to contact us by phone you can also email your queries to disability@salford.ac.uk or visit the askUS advice desk in University House.

Please note that you will need medical evidence from your GP or doctor in order for support to be put in place, you also cannot have an appointment without evidence.

When we find ourselves facing problems or difficulties it can often be helpful to talk about the situation with another person.  In many cases this might be a friend or family member however in some circumstances it may be easier to talk about your problems with someone independent from your own life.  Counselling can provide you with an opportunity to talk through your problems in a confidential setting with a counsellor who has the professional skill and experience to help you to work through your problems. 

Through dialogue with a counsellor you can explore your problem which can help you to gain clarity of the situation and develop a deeper understanding of yourself.  This increased clarity and understanding can help you to identify useful behaviour changes and develop new coping skills. 

You can more information about counselling at:- http://www.student.counselling.co.uk/faq-all-s.html

The service operates Monday to Friday throughout the academic year. To enquire into counselling, simply contact the service on 0161 295 0023 for an informal chat. Alternatively you can email wellbeing@salford.ac.uk. Further information is available here.

All sessions are confidential and there is no contact with any members of your family, friends or tutors.

Students are entitled to support which will help them to access their course on an equal level to their peers. If you have a mental health illness, contact the Disability Service to arrange an appointment with a Disability Advisor. If appropriate a Disability Advisor will produce a Student Support Plan which sets out the support you are entitled to from your tutors, school and University (medical evidence will be needed to verify that you are entitled to such support).

All students with a diagnosed disability are entitled to appropriate academic support in their lessons and in their assessments. This can include equipment, a medical or non medical helper, extra time in exams and special consideration when your work is marked. When you meet the mental health advisor you will discuss your needs and your Student Support Plan will be created. This plan will be passed to your School, and the agreed support should be in place within a few weeks. If you have an exam or coursework due before your support is in place, your advisor will do their best to arrange immediate support if appropriate/possible.

The Healthy Lifestyles Team within askUS offer a range of fun activities, workshops, information and events to give you the opportunity to improve and maintain your Health & Wellbeing. To enquire about a particular event, either visit events or email the Healthy Lifestyles Team at askus@salford.ac.uk.

The important thing is to find ways to start talking to someone you trust. It could be to a friend, a family member, a professional counsellor, a psychologist or a psychotherapist. A professional should have the training to listen to you and help you reach your feelings and manage them in a different way. We recommend talking to your GP, who can offer you a number of treatment choices including various forms of counselling or therapy such as cognitive behavioural therapy. If you have already self harmed yourself badly, dial 999 to get help.

If you have had thoughts of suicide recently, or if you are feeling suicidal now, contact someone immediately for help:

  • See your GP or the out-of-hours GP service. If you have already taken an overdose or cut yourself badly, dial 999.
  • There are telephone help lines with specially trained volunteers who will listen to you, understand what you are going through, and help you through the immediate crisis. The Samaritans operate a service 24/7 for 365 days a year for people who want to talk in confidence to someone about their distress, including self-destructive thoughts, give them a call on 08457 909090.
  • Or you could contact a friend, family member or someone you trust.

There is a doctor here at the University of Salford. They are based on the third floor of the Maxwell building. You can contact them on 0161 295 4209/4287 or for more information visit this link.

There are a number of local dentists offering regular appointments and urgent care. You can find a dentist on the NHS Choices website by entering your postcode under ‘Find local services’ and clicking ‘Dentists’. If you need it, the University postcode is M5 4WT.

In an emergency always call 999 for immediate help.
If you have a health concern (non emergency) you can always phone NHS Direct 24 hours a day on 08454647 or check your symptoms online at the NHS Direct website.
You can also visit the local Walk in Centre in Pendleton. For more details and a map click here.

Simply contact the service on 0161 295 0023 or alternatively you can email wellbeing@salford.ac.uk. If necessary, another appointment will be made with the service.

In the first instance if you have concerns we would advise that you speak to your GP or practice nurse or you may benefit from speaking to one of our wellbeing advisors who may be able to signpost you to a local support service. Alternatively you may wish to self refer to one of the following services:

- Salford Drug and Alcohol Team (DAAT) - 0161-745-7227
- SMART team (under 22's) - 0161-743-0167
- Alcoholics Anonymous (AA) - 0845 769 7555

To organise a time to see a wellbeing advisor, simply contact the service on 0161 295 0023. Alternatively you can email wellbeing@salford.ac.uk or visit the askUSadvice desk in University House. You can also attend the Wellbeing Same Day Sessions.  Sessions are on Monday at 10.00am & 11.00am, Tuesday 2pm & 3pm, Wednesday at 10am & 11am and Friday at 2pm & 3pm. Sessions take place at University House.

For more services and general information, visit our addiction page.

Visit healthy-eating where you can find out about how to eat healthily, seasonally and find out about any fun events which are going on.  You can also visit our page on food and mood for lots more information. For more information about health events, visit events or email the Healthy Lifestyles Team at askus@salford.ac.uk.

You should contact your GP or doctor to discuss this in more detail. If you wish, you can also contact the service on 0161 295 0023 for an informal chat and to arrange a time to meet with an advisor. Alternatively you can email wellbeing@salford.ac.uk or visit the askUS advice desk in University House.  You can also book in to attend a Wellbeing Same Day Session. Sessions are on Monday at 10.00am & 11.00am, Tuesday 2pm & 3pm, Wednesday at 10am & 11am and Friday at 2pm & 3pm. Sessions take place at University House.  Further information can also be found on our webpage.

Mental health is about how we think, feel and behave. One in four people in the UK has a mental health problem at some point, which can affect their daily life, relationships or physical health. Mental health problems can affect anyone. Without support and treatment, mental health problems can have a serious effect on the individual and those around them.

Mental health illnesses take many different forms and affect people in different ways. They can vary from short term temporary effects to long term conditions which could require medication or hospitalisation. Schizophrenia, depression and personality disorders are all types of mental health illness. Diseases such as dementia generally develop in old age, whereas eating disorders are more common in young people. There is no single cause of mental health problems and the reasons they develop are complex.

Students are often subject to changes in lifestyle which can make them more susceptible to mental health difficulties. Changes such as displacement (leaving their home/family), isolation, stress and pressure from work and studies as well as financial difficulties can often cause students to experience difficulties. These difficulties can then be heightened through a lack of established support (friends and family). Students already living with a Mental Health illness can experience difficulties trying to adapt to a new environment and routine. At Salford University we encourage students to disclose any Mental Health difficulties in order to enable us to offer the best support we can. Students are entitled to support which will help them to access their course on an equal level to their peers.

You can contact the Disability Service 0161 295 9000 in order to book an appointment to set up a student support plan for a mental health need. Please note that you will need medical evidence from your GP or doctor in order for support to be put in place, you must have this for your appointment. If you are unable to contact the Disability Service by phone you can also email your queries to disability@salford.ac.uk or visit the askUS advice desk in University House.

Wellbeing Same Day Sessions for the Wellbeing Service run on Monday at 10.00am & 11.00am, Tuesday 2pm & 3pm, Wednesday at 10am & 11am and Friday at 2pm & 3pm. Sessions take place at University House.

If you require this you can book yourself into an Wellbeing Same Day Session or alternatively call 0161 295 0023 on the morning of the session you wish to attend.

Please note that Wellbeing Same Day Sessions are booked on a first come first served basis and bookings are taken at 9am on the day of the appointment.

Simply contact the service on 0161 295 0023 for information on where to seek help and resources. Further information can also be found on our webpage.