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Staff who can help you

At the beginning of your programme, you’ll be allocated a personal tutor to act as your adviser throughout your studies; your personal tutor is responsible for facilitating your overall development. They will meet you at least once in each trimester to see how you’re getting on and to encourage your academic development. Meetings may be face-to-face, by telephone or over the internet and your personal tutor will keep a record of what you discuss.

The Programme Leader is responsible for the day-to-day running of a specific degree programme. If, for example, you are unclear about what modules you should be attending, or your timetable, or your assessed coursework requirements, you should ask your Programme Leader. In Salford Business School, the responsibilities of the Programme Leader are managed by Directors of Academic Programmes.

The Module Leader is the lecturer responsible for the running of a particular module, usually the principal lecturer for that module. If you’re unclear about any specific aspects of a module or its assessments, you should contact the relevant Module Leader for advice.

The Academic Support Librarians are responsible for the development and provision of appropriate printed and electronic resources, information literacy training and research support for staff and students.  You can find out which Academic Support Librarian covers your programme of study at the following link: http://www.salford.ac.uk/library/help/academic-support

Staff in your School Office may be able to help with a range of questions and queries and provide a first point of contact for you.  Here are some issues the School Office can help with:

  • Finding your way around
  • Student registration
  • Module registration and access to Blackboard
  • Timetables
  • Exam information
  • Receipt of hard copy assessment submissions
  • Results – including queries on marks, resit opportunities, compensation, etc
  • Interruptions to study (taking a break from study)
  • Withdrawing from study
  • Personal Mitigating Circumstances/Academic Appeals/Academic Misconduct
  • Availability of academics/contact details
  • Letters for embassies/references
  • Graduation

The Student Progression Administrator is a first point of contact in Schools, offering advice and guidance for all non-academic based issues and queries.

The role of a SPA  role is to support students and ensure that they have the best possible experience at the University of Salford.  Some examples of common concerns that SPAs deal with are:

  • Attendance
  • Money worries
  • Feeling homesick
  • Adjusting to academic life
  • Health and Wellbeing

If you would like to speak to your SPA, ask in your School Office.