Skip to main content

FAQs

To access the Presentations, please follow these three steps. If you have any difficulty with any of the steps please click on the live chat icon at the bottom right of your screen and one of our team will help you:


Step One: Open this webpage in Google Chrome using a PC or laptop (other browsers/devices will work but can’t guarantee their functionality)


Step Two: Select the session you would like to attend from the drop-down menu above and click the link to the Presentation Room


Step Three: Enter your first name and surname and click Join Session. Note: if you have not used Collaborate before it will ask you about your mic and camera settings – you do not need to grant access to these as we have disabled all mics and cameras


You should now be in the Presentation Room! To ask us a question please click on the two arrows symbol in the bottom right-hand corner of your screen and this will open a chat box. You can post a question in the main Chat Room for others to see, or if you have a private question for a member of staff you can click the three dots to the right of their name.

When you enter the room your mic and camera will automatically be turned off. This will not affect your ability to interact with the session. The only information other participants can see is your name and photo if you choose to add one.

It depends on what sessions you would like to attend but the event runs 11.45am-3.00pm. You are welcome to attend as much or as little as you want, and you can just leave the session whenever you choose.

The student support and finance talk as well as the accommodation presentation will be made available. The course sessions will not be recorded so if you would like to speak to an academic following the event, please contact us at enquiries@salford.ac.uk and we can provide you with their details.

If your system isn’t working, there are staff members known as moderators in each of the rooms. If you are unable to gain access to any of this on the day, please contact the team via the live chat function at the bottom right handside of this page.

If there are any questions not covered in the sessions, then please feel free to contact us by emailing enquiries@salford.ac.uk or phone +44 (0)161 295 4545.