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Tourism Management

BSc (Hons)

School - Salford Business School

Subject area - Business and Management

UCAS Code: N805

Start Date(s): September

Duration:

Three years full-time

Four years full-time with Professional Experience Year

Fees:

UK - £9,250 per year

International - £13,740 per year

In Brief:

  • Gain knowledge and skills that will equip you to work in the exciting and growing tourism industry
  • Opportunity to take part in the Dual Award and earn two degrees with an extra six months work to make yourself stand out
  • Spend a year studying abroad and gain international experience
  • Overseas study available
  • Work/industrial placement opportunity
  • International students can apply

Course Summary

BSc Tourism Management blends classroom activities with exciting field trips and excursions that demonstrate how the theories you learn are applied by tourism professionals. You will explore how tourism attractions are set up and managed, and see this in action in visits to a number of different attractions. As part of this course you will also take part in an international field trip funded by Salford Business School to see how Destination Management Organisations develop and maintain successful tourism destinations.

Because employers tell us the importance of customer service skills, you will be given the chance to shadow employees who deliver front line customer services. You will also have the opportunity to learn about current and future issues that are shaping the tourism industry such as the development of technology like augmented and virtual reality as well as Smart Cities.

To ensure you are fully up to speed with current affairs in the tourism industry, you will attend the Manchester Tourism Conference as a delegate to attend talks and workshops. A further opportunity for Tourism Management students comes through our partnership with TAMK University in Finland. Through the dual award option, you have the chance to apply to study part of your course at Tampere University of Applied Sciences and graduate with two degrees.

"The very first week I attended lectures and seminars I made friends for life, friends from my fellow students and from academics.  I have found here an enormous amount of human warmth, inclusion and acceptance.  In this supportive and friendly atmosphere, I have grown as a person and as a future professional.

My experience at University of Salford has enriched and empowered my life."

Monica Slabu, BSc (Hons) Business and Tourism Management graduate (now titled BSc Tourism Management)
https://vimeo.com/300483781

Awards and Accreditation

Course Details

Teaching on this course will use a variety of methods to develop your knowledge and understanding. Key theories will be delivered during lectures and then discussed in seminars. Guest lecturers will also contribute to the delivery of the programme, giving insight from industry as to how theories are put into practise in the tourism industry. You will also be taken on field trips both local and international to practice your skills in real world settings. A further opportunity for international experience comes through participation in the Dual Award with Tampere University of Applied Sciences (limited places available).  

You will have four hours of lectures and four hours of seminars per week, and you will also have four hours where you are supervised working on the Multi-Level Team Project. Your schedule will be supplemented with an additional three hours per week of drop in sessions in case you want additional support with your studies.

Year 1        

This module will give you the fundamental knowledge that you will need in order to develop your understanding of the tourism industry. You will learn about motivations for travel, who the stakeholders in the tourism industry are and how they interact within the tourism system. You will also learn about tourism at different scales such as local, regional, national and global.
In this module, you’ll develop the digital and business skills essential for a high level career. You’ll gain experience of specific digital tools as well as practicing professional skills such as self-management, presenting and communication.  
Delivered in your first, second and third years of study, the Multi-Level Team Project is a unique module that gives you the opportunity to work collaboratively with students from all three stages of the programme on a project set by an organisation operating in the tourism industry. Through this module, you will develop your critical thinking and use the knowledge and skills gained on the course to produce practical solutions for the tourism organisation.
This module will allow you to develop the broader understanding of business functions that you will need as a manager or entrepreneur in the tourism industry. This module will include learning about how to manage vital human resources for tourism businesses, how to interpret financial information such as cash flow budgets, income statements and balance sheets, as well as essential legal aspects that are relevant to tourism businesses.
In this module you will learn how individual companies such as hotels, travel agents and airlines manage their own operations, but also how these different organisations interact with each other within the overall tourism system. During the seminars you will take control of a simulated travel agent and compete with class mates to create a winning strategy for your agency. You will need to understand how external developments, rivals, financial and marketing decisions impact your success in order to win.

Year 2

The tourism industry operates within the service sector, so developing your understanding of how marketing should be conducted for this sector is essential. The majority of tourism products such as holidays or tours famously cannot be ‘test driven’ in advance, returned with a receipt for a refund or exchanged if the quality is below the expected standards. They are consumed and experienced in the moment. This makes understanding how services should be marketed essential for tourism graduates. This module will teach you how tourists make purchase decisions, how they behave, how to recover from failures in service delivery as well as how to manage business to business relationships. As part of this module, you will also be placed on the front line in a company operating in the tourism industry and witness customer service delivery in real life in order to gain vital experience.
This module will enable you to plan and carry out appropriate professional development activities to increase your employability and performance. These include self-presentation, professional networking, project planning and implementation, team working, influencing and multimedia communication. You will gain necessary experience required to take advantage of global employment opportunities.  This innovative module was nominated for the Course and Curriculum Design award in the 2018 Guardian University Awards.  
In your second year of the Multi-Level Team Project, you will adopt a more senior role within the multi-level group you are working in. You will be expected to make supportive suggestions regarding the techniques for scoping the project and identifying project objectives.
Visitor attractions play a key function in the tourism industry and in many cases are the key reason for travel. You will learn how attractions are planned, developed and opened to the public, how they are managed for success and how they ensure their long term sustainability within the environment and community that they operate in. You will be taken to a variety of real-world attractions and be given the chance to interact with their management in order to see how the theories that you are taught in class are put into practice.
This module is built around a ten day international field trip to either Spain or Lithuania where you will be presented with a challenge by a local organisation operating in the tourism industry. You will spend the ten days in the destination researching the solution, at the end of which you will present your recommendations to the organisation before returning home.

Optional Year

All of our BSc and BA students can apply for a one year professional placement, which takes place between your second and last years of study. This is an excellent opportunity to take advantage of and over the last five years 90% of Salford Business undergraduates taking a one year placement secured a 2:1 or 1st class Honours degree. We will help you find out about vacancies and make the right connections with high profile employers through regular events and presentations. Here is just a small selection of the companies our students have enjoyed placements with so far: NatWest, Barclays and The Cooperative Bank; BP, Esso and Shell. 

Year 3

In this module you will learn about issues that are impacting tourism businesses today. You will learn about the challenges than need to be managed (and how to manage them) as well as the opportunities that are emerging and how tourism businesses can benefit from them. You will also learn about niche tourism markets such as health, eco, adventure, gastronomic and event tourism, and how businesses can enter and thrive in these markets.
You will gain a detailed understanding of the implications of Business Ethics, Corporate Social Responsibility (CSR) and Sustainability in national and international organisations. This module will develop your knowledge of the important balance between shareholders, stakeholders and the purpose and values of an organisation. You will also explore the roles of social and technological innovation.
In the final stage of the Multi-Level Team Project, you will continue to demonstrate your skills and knowledge through the development of creative solutions for the tourism organization that you are working with. You will be expected to critically compare techniques, refine objectives and scope the final project requirements.
By this stage, you will have a solid understanding of how the tourism industry works, but you need to understand how it is evolving. This module will look at emerging trends that will impact the tourism industry such as virtual and augmented reality, how technology is being embedded to create ‘smart destinations’ and how environmental concerns impact tourism operations.
You will take an organisational perspective to explore strategy techniques and processes in the global environment. This module prepares you for a career in business and management and develops next generation managers. You will apply your knowledge and understanding of strategy to a variety of real-word organisations and use established analysis and enquiry techniques at the forefront of strategic research and practice.

Please note that it may not be possible to deliver the full list of options every year as this will depend on factors such as how many students choose a particular option. Exact modules may also vary in order to keep content current. When accepting your offer of a place to study on this programme, you should be aware that not all optional modules will be running each year. Your tutor will be able to advise you as to the available options on or before the start of the programme. Whilst the University tries to ensure that you are able to undertake your preferred options, it cannot guarantee this.

Entry Requirements

Qualification Entry requirements
GCSE
You must fulfil our GCSE entry requirements as well as one of the requirements listed below.
Minimum of five, to include Maths and English at grade C or grade 4
UCAS tariff points BSc: 104-112 points
With Professional Experience: 112-120 points
GCE A level BCC-BBC with a minimum of two A2 passes. With professional experience year: BBC-BBB with a minimum of two A2 passes
BTEC National Diploma DMM
International Baccalaureate Indicatively 30 points for International Baccalaureate Diploma (31 points with experience year)

Salford Alternative Entry Scheme (SAES)

We welcome applications from students who may not meet the stated entry criteria but who can demonstrate their ability to pursue the course successfully. Once we have received your application we will assess it and recommend it for SAES if you are an eligible candidate.

There are two different routes through the Salford Alternative Entry Scheme and applicants will be directed to the one appropriate for their course. Assessment will either be through a review of prior learning or through a formal test.

English Language Requirements

For admission to programmes of study at the University an applicant for whom English is not a first language must possess a current qualification deemed acceptable by the University as evidence of proficiency in the English Language. For entry to level 4, 5, 6 such a qualification must equate to a minimum average score of 6 or above (and for each component 5.5 or above) from the Cambridge/British Council English Language Testing Service (IELTS) or alternative examinations as recognised by the University

Applicant profile

This course is for ambitious students who have the aim of becoming the future managers of the tourism industry. You should be passionate about travel and also about learning how businesses work with customers and partners from across the globe. You should also be interested in learning through practical experiences and industry led project work as well as from traditional class room settings. Previous qualifications in tourism are not necessary.

Fees and Funding

Fees

Fees 2019-20

Type of Study Fee
Full-time £9,250 per year
Full-time International £13,740 per year

Fees 2018-19

Type of Study Fee
Full-time £9,250 per year
Part-time Your annual fee will be calculated pro rata to the full-time fee according to the number of credits you are studying.
Full-time International £13,320 per year

Additional costs

You should also consider further costs which may include books, stationery, printing, binding and general subsistence on trips and visits.

Teaching

We run a Professional Development module for 650 second year Business School students that practically guides each of them through the reality of recruitment processes while also encouraging personal reflection upon their current employability.

Many employers, alumni and other partners actively take part in the module which has resulted in being nominated by the University for the national Higher Education Academy Collaborative Award for Teaching Excellence.”

Chris Procter, Senior Lecturer in Project Management

Our teaching is industry-led, inspired by contemporary practice and developed in partnership with business leaders. Our academics are experts in their field and work closely with industry to ensure that our courses reflect the needs of business and provides you with that extra edge when it comes to securing a job.

Teaching is delivered through a combination of lectures, seminars and tutorials using a wide range of learning activities. You will experience small group tutorials during your First and Second year module studies. This ensures you will be highly skilled in time for your placements, year abroad experience and final year studies.

Throughout the three years of the programme, you will have the opportunity to work on a live brief provided by a partner organisation through the Multi-level Team Project. Collaborating with students from all stages of the course, you will have chance to put theory into practice and develop solutions to real-world organisational challenges.

When not attending lectures, seminars and group project work, you will be expected to continue learning independently through self-study. We advise you should take around 20 hours of independent study per week. Typically, this will involve reading journal articles and books, working on individual and group projects, undertaking research in the library, preparing coursework assignments and presentations, and preparing for examinations. Your independent learning is supported by a range of excellent facilities, including the library, the learning zone, and our engineering and computer laboratories.

Assessment

Assessment methods include written examinations and a range of coursework assessments such as essays, reports, portfolios, presentations and industry focused project work. The grades from formal assessments count towards your module mark.

Employability

This degree is designed to develop managers, in particular those interested in establishing a high level career in the tourism sector.

Our comprehensive range of business and management undergraduate degree courses are highly respected by leading employers and have been designed to maximise your opportunities for embarking on a career with organisations seeking high calibre business graduates.

"So far, the placement year is going great. I work for an events company in Kenya called EXP.

I have been able to learn a lot and improve on the skills I previously had. My communication skills, for example, have really been put to the test. When working in events, you deal with a lot of different people: suppliers, clients, venues, teammates. The way in which you communicate to them is crucial and it could affect the overall success of an event."

Gathoni Wambugu, working with EXP in Kenya

Career Prospects

The diversity of the tourism industry means that you will have a wide range of career paths available to you upon graduation. This programme will give you the knowledge and skills you need to join the hotel or transport industries, to work in a destination management organisation, in travel agencies or tour operators. Previous graduates have gained careers as hotel managers, airline cabin crew, digital editors of travel magazines and marketing managers for tourism destinations.

Alumni Profile

Monica Slabu, BSc (Hons) Business and Tourism Management graduate 2012:

"The School of Business offered me the great opportunity to study alongside amazing international students as part of the curricular and extra-curricular programs and to experience the university life in different countries. I am convinced that not many students could subscribe to the same statement.

Was it all worth it? Definitely! There is no better way to start adult life than with a proper education and a good network of future professionals to support your career. And at the University of Salford you can find both."

Jekaterina Kononova, BSc (Hons) Tourism and Management Graduate, 2011:  

I chose the Business and Tourism Management course because of the University’s high rank and the opportunities after graduation”.

“I found the course team approachable, friendly and helpful. Major benefits were the links with other universities and industry - including Chester Council and Salford Quays, and the comprehensive course content.”

Having gone on to study for an MSc Corporate Finance at the University of Salford, Jekaterina is now Commercial Manager at TravelJigsaw Ltd.

Links with Industry

The course has contributions from a Destination Management Organisation who will provide an introduction into managing the tourism industry from the point of view of a destination. A local travel agent will contribute to your knowledge by talking to you about how they operate and the current issues faced in the industry. The international field trips will take you to either Vilnius (Lithuania) or Castellon de la Plana (Spain) where you will be set a challenge by an organisation from the local tourism industry so you can put your theory into practice. You will also be taken to regional tourist attractions and speak with the management of those attractions about how they are run.

According to the Chairman of the Educational Travel Association, founder of a hotel chain and graduate of Tourism Management from Salford University, Manchester is facing a boom in the hospitality sector due to the expansion of airport city, meaning that career opportunities in the tourism sector will also increase.

Placement Opportunities

You can enhance your career options with a year-long work placement giving you the opportunity to apply the skills, knowledge and understanding you have gained in the first two years of the course.   Taking a placement between your second and final year helps to further develop your management skills and enhances your CV and employment prospects. A placement also provides a real context for the subjects studied on the course and helps in the preparation for your final year.  

You will work with an employer which could be a local, national or international organisation. Our students have worked in a wide variety of organisations including IBM. You will arrange your work placement with support from the School’s dedicated Employability Hub and from your industrial placements tutor both before and during your placement.  The placement year gives you an additional 60 credits towards your final results.

During this year, you will not pay fees to the University and will earn a wage for the work that you do.

There are different entry requirements and course codes for the Professional Experience Year option.

Further Study

Facilities

The course has contributions from a Destination Management Organisation who will provide an introduction into managing the tourism industry from the point of view of a destination. A local travel agent will contribute to your knowledge by talking to you about how they operate and the current issues faced in the industry. The international field trips will take you to either Vilnius (Lithuania) or Castellon de la Plana (Spain) where you will be set a challenge by an organisation from the local tourism industry so you can put your theory into practice. You will also be taken to regional tourist attractions and speak with the management of those attractions about how they are run.

According to the Chairman of the Educational Travel Association, founder of a hotel chain and graduate of Tourism Management from Salford University, Manchester is facing a boom in the hospitality sector due to the expansion of airport city, meaning that career opportunities in the tourism sector will also increase.

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