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Communications

During the application window we send a number of different communications out to our offer-holders. Some of these are general information, hints and tips, some will relate to their offer and some are practical communications which need the applicant’s action.

If, while booking onto the Applicant Visit Day, your child has provided your email address for communications regarding the event, we will also send you the following communications:

  • Accommodation open for bookingS
  • Student finance information
  • What happens on results day?

If you didn’t provide your email address as part of the booking process but would like to receive these communications, please email us on enquiries@salford.ac.uk providing your child’s full name, email address, date of birth and course of application. We’ll then match your details to theirs on our system.

Declining their offer

If your son or daughter declines their offer from Salford, they will be opted out of communications and so will your email address.

Data protection

When your child applies to university, we are unable to provide any information about their application to you as their parent, carer or supporter, without the express permission of the applicant. This is in keeping with the terms of the Data Protection Act 1998 and all universities operate in the same way. We appreciate that this can be quite a challenging transition, and if your son or daughter would like you to discuss their application with us, they will need to provide consent to us on enquiries@salford.ac.uk

When communicating with the University during the application phase, it makes things a lot easier for us if an applicant identifies themselves using their full name, course of application, UCAS Personal ID number and date of birth. The curse of modern technology is that we often get very brief emails ‘sent from my iPhone’ providing very limited information which means it takes us longer to respond. We will always verify an applicant’s identity before responding to an enquiry about the status of an application.