Complaints

If you have been dissatisfied with our admissions process please follow our admissions complaints procedure below.

Complaints should be made in writing to the Conversion Team using the downloadable form to the contact details below:

Student Information Directorate: Conversion
Humphrey Booth House
University of Salford
Greater Manchester
M5 4WT

The complaint must come from the applicant and must be submitted within three months of the conclusion of the admissions process against which the complaint is being made. A response will be provided to the complainant within 15 working days. If the applicant is not satisfied with the response they receive they may appeal this decision. This should be submitted in writing within a further 15 working days of receipt of the initial University response (30 days for non-UK-based applicants).