Organisational Development Programme - CMI Level 7 Accreditation

Overview

Module 1 Dates

15th July – 17th July 2019 @ University of Salford
21st October - 23rd October 2019 @ University of Salford
10th February - 12th February 2020 @ University of Salford

Module 2 Dates

5th September – 6th September 2019 @ University of Salford
2nd December - 3rd December 2019 @ University of Salford
8th April - 9th April 2020 @ University of Salford

This programme has been specially developed for practicing or aspiring Organisational Development consultants.  Our learners may be external consultants, working with a variety of organisations, or employees who will be consulting within their own company.  On successful completion,  delegates will be awarded with the Level 7 Certificate in Professional Consulting from the Chartered Management Institute (17 M Level Credits).

Delivered by practicing professionals, this level 7 programme has been developed for consultants who will be advising individuals or teams at the senior, strategic level.  

Core Modules

Module 1: Understanding Organisations and The Consultancy Role (3 days)
Module 2: Tools and Techniques for Effective Consulting (2 days)

Overview of Content

Module 1 Learning outcomes:

• Understand the strategic function of Organisational Development and Design
• Explore a range of models and paradigms to identify and establish the nature of organisations
• Discover the key components of business architecture though exploration of current thought leadership
• Use coaching skills to collaboratively assess and build solutions with the client
• Develop a range of consultancy approaches and strategies
• Grow personal effectiveness and reflective practice as a consultant
• Evaluate organisational behaviour; what is valued and rewarded and the impact of these decisions

Day 1:

• Explore the skills, behaviour and knowledge of the effective OD consultant
• Identify and explore the history, nature, purpose of OD consulting
• Explore the different types and roles of consulting and define own consultancy practice
• Explore the complexities of operating and consulting within systems
• The impact of communication will be explored and the learners will identify the role of the consultant in supporting the strategic flow of information throughout the organisation
• We will explore the nature of conflict within teams and explore how the consultant can effectively diagnose when this is happening and how the consultant can facilitate / mediate where this is creating barriers to progress. This session will incorporate Dr Eric Berne’s theory of Transactional Analysis.

Day 2:

• The nature of organisational evolution, structure and hierarchy will be explored
• Explore and apply a range of OD models and theories to support consultancy practice
• The role and application of coaching in consultancy will be explored and applied and the skill of developing powerful questions developed
• The concept of the reflective practitioner will be explored and various models for effective reflective practice and personal / professional growth will be discussed and applied
• Learners will explore consultancy approaches / strategies based upon their discussions / analysis

Day 3:

• Key components of business architecture and process will be discussed, and current thought leadership will be taught.  We will compare traditional practices in Performance Management (Jack Welsh, etc) with more current ideas, including Adobe’s Agile model, and Distributed Leadership.  
• We will explore the nature of conflict within teams, and identify a method to systematically diagnose where this is happening and how the consultant can facilitate / mediate where this is creating barriers to progress.  This session will incorporate Dr Eric Berne’s theory of Transactional Analysis.  
• Change management.  We will introduce leading Change management theory (Elizabeth Kubler-Ross, Dr David Wilkinson), and apply good practice in change management to the consultancy role.  
• Methods of supporting organisational change will be practiced; an effective coaching based communication tool will be applied to ‘real world’ change scenarios.  

Module 2 Learning Outcomes:

• Develop a consultancy strategy that can be effectively deployed within the organisation
• Undertake problem analysis utilising a range of creative and scientific methods
• Facilitate debate and negotiation between leadership teams and key stakeholders in the organisation
• Evaluate the effectiveness and appropriateness of a range of psychometric and profiling tools
• Communicate findings with influence considering communication preferences of the target audience.

Day 4:

• We will introduce research relating to the impact of leadership on organisations and what this means for consultancy interventions. Transformational / Values Based / Authentic / Toxic / Servant / Distributed and Agile leadership approaches will be discussed and the impact evaluated.
• Learners will undertake analysis considering the impact of leaders and the challenges or opportunities leadership brings to consultancy situations.
• Learners will explore a variety of psychometric assessment tools and consider their own psychometric profiles and how these impact on consultancy interventions.
• Methods to manage different leadership traits in senior stakeholders will be considered
• Identify change and the drivers for change and advise on effective change management approaches
• We will introduce and explore a range of change theories and models and will consider the psychological and neurological factors that influence and impact the outcomes of change processes

Day 5:

• We will introduce a range of creative analysis tools including DeBono’s Thinking Hats, Red and Blue Ocean Strategy
• Learners will apply a strategic problem-solving approach to a real-world scenario, using a structured methodology to clearly define the nature of the ‘problem’.
• The ‘consultancy cycle’ and how to progress an effective consultancy intervention will be explored and applied to delegates own professional practice
• Group dynamics and the impact on consultancy interventions will be discussed
• The role of facilitation and the knowledge skills and behaviours of an effective facilitated intervention within the consultancy process will be explored and learnt skills applied to a real-world scenario

Assessment

Delegates will complete 2 written reports focussing upon:

• Organisational structure and culture  
• Tools and techniques for effective consulting  

This process will require learners to undergo a real-world consultancy project, and apply the principles, practice and theories taught throughout this programme.  They will provide evidence of their practice in a learning portfolio which will be assessed by one of the programme tutors.  Ongoing  tutorial support will be available throughout.
Upon successful completion of the 2 assignments, delegates will be awarded with the CMI Level 7 Certificate in Professional Consulting.