Skip to main content

About us

The Quality & Enhancement Office 

The QEO is responsible for developing and maintaining a robust institutional regulatory framework for the management of academic quality and standards. We achieve this through a set of effective, flexible and streamlined policies and procedures. These are commensurate with University strategic aims in relation to education and the student experience, growth and diversification, and international priorities.

The QEO works with Schools to support their implementation of the regulatory framework by providing both advice and guidance and transactional support, particularly in programme approval and collaborative provision.  The  QEO also leads the University’s enhancement activities in academic practice, learning technologies and digital capabilities through workshops, one-to-one and online support.  We deliver the HEA-accredited PG Certificate in Academic Practice which graduates some 60 staff members per annum  and which also confers Fellowship of the Higher Education Academy.

We aim to be responsive to School needs and to build and consolidate credible and professional relationships with the academic and professional services communities at all levels, fostering an environment which supports engagement in and contribution to the quality and enhancement agenda.

Meet Our Team

Chris Beadsmoore

Chris Beadsmoore

Quality and Enhancement
Officer
Stephen Butler

Stephen Butler

Quality and Enhancement
Assistant
Dennis Chambers

Denis Chambers

Digital Skills Trainer
Frances Clarke

Frances Clarke

Quality and Enhancement
Officer
Lynn Clarke

Lynn Clarke

Quality and Enhancement
Officer
Richard Clemens

Richard Clemens

Assistant Quality and
Enhancement Manager
Annette Cooke

Annette Cooke

Quality and Enhancement
Manager
Lynn Crankshaw

Lynn Crankshaw

Quality and Enhancement
Assistant
Sheila Cross

Sheila Cross

Quality and Enhancement
Assistant
Adam Farrar

Adam Farrar

Digital Skills Agent
Carole Goddard

Carole Goddard

Quality and Enhancement
Officer
Amina Helal

Amina Helal

Academic Developer
(Learning Technologies)
Matthew Holden

Matthew Holden

Learning Technology
System Manager
Alison Jones

Alison Jones

Deputy Head of Quality and
Enhancement
Alison Jones

Jayne Langlands

Quality and Enhancement
Manager
Janet Lloyd

Janet Lloyd

Head of Quality and
Enhancement
Janet Lloyd

Martina Newby

Quality and Enhancement
Officer
Janet Lloyd

Helen Sharman

Quality and Enhancement
Manager
Calum Thomson

Calum Thomson

Academic Developer
(Learning Technologies)
Akram Ulhaq

Akram Ulhaq

Quality and Enhancement
Officer
Pete Unsworth

Pete Unsworth

Digital Skills Trainer
Sean Walton

Sean Walton

Academic Developer
(Academic)
Michelle Wallwork

Michelle Wallwork

Quality and Enhancement
Officer
Hayley Winder

Hayley Winder

Quality and Enhancement
Officer
Matthew West

Matthew West

Flexible Learning
Facilitator
Scott Wilkie

Scott Wilkie

Quality and Enhancement
Assistant