Transforming Public Sector ICT Summit and Exhibition 2016: Improving Service Delivery
Technology has the potential to transform the public sector, increasing flexibility and allowing public services to adapt to the needs of their users. In 2011, the Government Digital Service (GDS) was established, and since then steps have been taken to improve government’s use of technology. Now, however, the GDS has recognised the need to do more than merely use technology, aiming instead to create, in the words of Executive Director Stephen Foreshew-Cain, ‘a government of the internet’. Speaking at TechUK’s Public Sector 2030 Conference, the Executive Director stated that the adoption of digital technology would allow government to reshape and change as rapidly as the world around them. Join us for Transforming Public Sector IT Summit and exhibition 2016 for exclusive insights from public sector IT experts on the following topics:
- Standards – How can standards be set to make the link between ideas and implementation smoother and more efficient?
- Skills – What can the public sector do to ensure that not only new hires, but also experienced workers, are equipped with the digital skills needed?
- Infrastructure – Is existing digital infrastructure sufficient for a new digital government, or is investment required to bring facilities into the digital age?
Come along for an opportunity to attend presentations by leading experts in utilising IT in the public sector, quiz key industry specialists in keynote panel discussions, see cutting edge technology in action, and network with others who share your vision.
Please register interest below and we will keep you updated
|Dr David Best||Director - Digital Services, Technology & Methodology, Office for National Statistics (ONS)|
|Steve Morgan||Co-Founder, Squiz|
|Michael Beaven||Digital Director, Methods Digital|
|Doug Rich||VP of EMEA|
|David Wright||Chief Value Officer, The Service Desk Institute|
|Dr Thaddeus Eze||Lecturer, Department for Computer Science, University of Chester|
|Dave Worsell||MD, GovDelivery|
|Paul Woodgate||PA Consulting|
|Rob Aspin,||Director of Computer Science and Software Engineering, Salford University|
- Discover innovative approaches to transforming the public sector through the optimisation of digital systems.
- Get updates on the challenges and successes of the Government Digital Service, and hear about how they will continue to move forward.
- Come and explore our exhibition, where leading suppliers of technology for the public sector will showcase exciting and innovative products. Enjoy the opportunity to try out new technology for yourself, learn how it can help streamline services, and forge lasting business partnerships.
- Connect with over 200 high quality delegates involved in technology in the public sector, problem solve shared challenges with other professionals and learn from their experience.
- Attend a variety of topical seminars, engaging interactive activities, and keynote panel discussions with experts in public sector technology.
Quiz experts from across a variety of disciplines to gain exclusive insights into pioneering approaches to digitisation and the latest technology breakthroughs.
- Expert insights into the challenges of using technology to the full in developing efficient and citizen focused public services.
- Details on how to ensure best practice in the public sector and use technology to improve outcomes and service standards.
- How innovative technology can be used to revolutionise public services and break down silo culture.
- The challenges associated with using technology in the public sector, from legacy systems to staff training.
- Networking with others in the field, to discuss experiences, successes, and problem solving solutions in using technology to enhance public services.
- The opportunity to see innovative technologies in action, and question those who design and use them, at our exhibition.
Registration & Refreshments
Opening Remarks from Chair
Dr Thaddeus Eze, Senior Lecturer, Department for Computer Science, University of Chester
Dr David Best, Director of Digital Services, Technology and Methodology, Office of National Statistics
Digital Transformation in the Office for National Statistics
An account of the technological, organisational and cultural changes needed to move ONS online
Dr Thaddeus Eze, Lecturer, Department for Computer Science, University of Chester
Cybers ecurity and the public sector
Cyber has revolutionised every sector of human existence. However, the challenges of cyber security threaten every success of the internet evolution. How does the public sector respond?
Steve Morgan, Co-Founder, Squiz
The Public Sector and the Digital Revolution
David Wright, Chief Value Officer, The Service Desk Institute
A Journey to Service Excellence
Does it sometimes feel that delivering great IT service is like a game of chess? Which moves do I make? How do I plan a winning strategy? How to I raise standards whilst improving efficiencies?
Creating the foundation to deliver a world class service is a challenge that faces all public sector IT service teams. Did you know that a framework exists that can help you make the right service improvement moves? A framework that provides you with a great game plan and a service improvement road map to create a service delivery check mate!
Find out how service desk certification can help you unlock your IT service potential and create winning service delivery through a brilliant service desk.
Refreshments & Networking Break
Michael Beaven, Digital Director, Methods Digital
Delivering better services through shared capabilities
Public and private sector organisations are riddled with complex processes that are built around silos and often duplicated. For many years “shared services” has been the approach of choice, concentrating inefficiency in one location and often causing even more grief. Today the internet allows us to use common processes and capabilities and share and reuse high quality services at a fraction of the cost. Understanding how an organisation can break down its complexity and re-cast based on capabilities is key to accessing this new world.
Brian Gorman, Director of Strategic Partnerships, Channel Three Group
Digital Transformation and the Changing Role of the IT Function
Channel 3 are leaders in supporting the Public Sector to achieve digital transformation and are experts in sourcing enabling technologies, helping organisations to drive the best quality, value and innovation. In this presentation they will explore what digital transformation means for organisations across the Public Sector, the opportunities and challenges it presents and the part IT plays in enabling that change
Doug Rich, Vice President of EMEA, HyperGrid
Lunch & Networking
SEMINAR A - Room AH004 (Ground floor)
Simon Townsend, Chief Technologist, Appsense
A case for Preventative Endpoint Security
When it comes to Endpoint Security, prevention isn’t considered a cool approach. Simon Townsend, AppSense Chief Technologist, will show you strategies which are cool and can help you prevent 85% of intrusion techniques.
SEMINAR B - Room AH012 (Ground floor- conference room)
Dave Worsell, Managing Director, GovDelivery
Build it and they will come…the digital transformation myth
What use is there investing in new online services and digital resources if nobody knows they exist? If you don’t have a clear strategy to maximise digital take-up and get more people using your services then your organisation’s investments in digital transformation are bound to fail.
So how mature is your digital engagement strategy? Here we look at the case for developing a proactive strategy which drives users to your online properties and services.
Discuss examples of how central and local government are using specialist digital engagement platforms to:
Refreshments & Comfort Break
John Ainsworth, Professor of Health Informatics & Deputy Director for the Centre for Health Informatics at the University of Manchester
Transforming Health and Social Care Services through Civic Data Analytics
Rob Mettler, Director of Digital Business, PA Consulting
Digital Service Innovation:
Digital continues to offer new opportunities to reach, engage and transact with citizens, business and other stakeholders. This talk will provide examples of current and nascent digital service innovation, look at the changes required inside the organisation to benefit from them and also critically lessons in how to deliver them. It will be full of real life examples, personal war stories and backed up by PA’s own research from our Digital Barometer on ambition and barriers together with examples of how to overcome them.
Richard Gregory, Head of Tech City North, Tech City UK
Increasing Public Sector Collaboration in the Northern Tech Clusters
Closing Remarks from Chair
Dr Thaddeus Eze, Senior Lecturer, Department for Computer Science, University of Chester
Close of Conference
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Who should attend?
A must attend event for
Business change directors, chief executives, chief information officers, chief technology officers, data assurance, data security managers, directors of commissioning, directors of procurement, enterprise architects, heads of ICT transformation, heads of ICT, heads of performance, efficiency and reform, heads of programmes, heads of shared services, heads of strategy, heads of technology, information assurance leads, information governance leads, it directors, policy leads, account executives, cyber security leads, heads of business development, heads of it, heads of infrastructure, risk analysers, intelligence assessors and heads of operational security and will be drawn from police, the criminal justice sector, local and central government, higher education and the private and voluntary sectors.