How to make a Freedom of Information Request
If you wish to make an enquiry about data held by Salford Professional Development Ltd that doesn't seem to be already available, you can make a request in one of the following ways:
Write directly to Paul Bolton, Deputy Chief Executive, Adelphi House, The Crescent, Salford M3 6EN, stating your name, address and details of the information that you require.
When we receive your request we shall instigate a search for the information you need. If we cannot determine exactly what information you require, we shall contact you as soon as possible to clarify your request. If we already publish the information you require, we shall send you details of how to find the information.
In all other cases, the information you need will be located and provided to you in your preferred format.
Please note that some information may be exempt from your access: should that be the case, we will provide what information we can and also provide reasons why other information has not been released to you. Please also note that we may need to charge a fee to cover the costs of our search and any copying: until a fee is received, the information you require will not be released to you.
Request for information relating to yourself
Under the terms of the Data Protection Act 1998 you are permitted to submit a request to Salford Professional Development for any information held about you as an individual.
Our commitment to privacy
Salford Professional Development is committed to respecting and protecting your privacy as a visitor to our website at http://www.salford.ac.uk/onecpd. We take the issue of privacy very seriously and value the trust you place in us each time you use our services and access this website. This Privacy Statement describes the practices and policies we have put into place to safeguard your personal information that may be gathered and used as you visit our website.
This notice describes how information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.
The statement may change from time to time so please check back periodically. If you have any questions about our privacy policies, we encourage you to contact us using any of the methods outlined at the end of our Privacy Statement.
Who is collecting the information?
Salford Professional Development is collecting information on this website as outlined in this privacy statement.
What information do we collect?
Automatic collection of information: If you do nothing during your visit but browse through the website or download information, our system will automatically gather and store certain information about your visit. This information does not identify you personally and is used in an aggregate way to help us improve our website and tell us the number of visitors to our site each day.
The Company uses features of Google Analytics based on Display Advertising (e.g. Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration or Google Analytics Demographics and Interest Reporting). Using the Ads Settings, visitors can opt out of Google Analytics for Display Advertising and customise Google Display Network ads.
Please also refer to Google Analytics' currently available opt outs for the web.
Our web server automatically collects and records the following information:
- The visitor's domain name, but not the e-mail address
- The visitor's IP address
- The name and release number of web browser software used
- The operating system used
- Date and time you access our site
- The address of the website that linked to us (referrer URL)
- Demographic information (age, gender and overview of traffic by age and gender)
- Overview of traffic by affinity, in-Market and other categories
Permission-based collection of information: At different places on our site depending upon the feature you use, you may be asked to volunteer personal information such as your name, email, mailing address and telephone number.
The following information is collected with your permission at this website:
- Anonymous user survey information
- Survey information including personal identification information
- The names and e-mail addresses of those who use a feedback form
- How do we use the information we collect?
The information we gather automatically and with your permission during your visit to our website is used in the following ways:
- To monitor, review, measure, and analyse website utilisation
- To improve the content and design of our website
- To study general usage habits and demographic information for our own marketing research purposes
The information we obtain when you volunteer personal information is used in the following ways:
- To respond to your requests
- To monitor and improve our customer service efforts
- With whom will the information be shared?
The personally identifiable information gathered during your visit to this website is not shared with any organisation for any purpose.
Access and correction of personal information
Review of personal information
Upon request we provide site visitors with access to:
- Financial information (e.g., Credit card account information) that we maintain about them
- Unique identifier information (e.g., Customer number or password) that we maintain about them
- Communications that the consumer/visitor has directed to our site (e.g., E-mails, customer inquiries)
- Contact information (e.g., Name, address, phone number) that we maintain about them
- A description of information that we maintain about them
How to access and correct personal information
Consumers can access and request correction to this information by sending us e-mail to that effect at: email@example.com
Your browser software can be set to reject all cookies, or to ask you if you would like to accept or decline a cookie from a particular site before it is set. Most browsers offer instructions on how to reset the browser to reject cookies in the Help section of the toolbar. You should know, however, that if you reject a cookie, certain functions and conveniences of a site may not work properly.
- Store and sometimes track visitor preferences
- Record session information, such as items that consumers add to their shopping cart
- Customise web page content on visitors browser type or other information that the visitor sends
- Analysis and evaluation of our advertising campaigns
- We will never link the cookie to your personal information
For certain advertising campaigns and general web traffic analysis, we will make use of 3rd party tracking solutions. Data collected by these 3rd parties on behalf of the University will not be used, either by us or the 3rd party, for any purposes other than those stated above.
Registration for access
Some websites require you to provide some personal information through a registration process in order to take advantage of certain website features and to access content areas. For example, a registration form might request your name, telephone number and e-mail address. You might also be asked to voluntarily provide a list of topics that you are interested in so your website experience can be customised to your specific interests and needs.
Access to some of the features on this website requires registration, and the disclosure of some personal information, which may include:
- Your name
- Your address
- Your job title
Interactive services and tools
Interactive services and tools provide website users with a richer and more valuable experience. The tools can provide you with information that is customised according to your personal background and needs.
Some interactive tools may request identifying personal information in order to function. It is important for you to know how your information will be used when it is requested, for what purposes it may also be used, and if it will be shared with any other party.
This site does not use interactive tools that ask you for identifying personal information.
Security of communications
We recognise that many people are concerned about the privacy and protection of information as it is transmitted over the Internet. You should keep in mind that the possibility exists for unauthorised individuals to intercept any email message you send over the Internet. In some cases, information can be encrypted (scrambled or encoded) to make it very difficult to read if it is intercepted during communication. Certain technology and practices allow websites to provide an increased level of security for your personal information when appropriate.
We use the following practices on our website to enhance the level of security for communication and the transmission of personal information:
- We have taken reasonable steps to ensure the integrity and confidentiality of personally identifiable information that you may provide
- We use e-mail forms to allow our customers to ask questions about our services and programs. These are not hosted on a secure server. The possibility exists that unauthorised individuals may intercept email messages
- We are not responsible for the privacy of e-mail messages except those stored in our system
- When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site
- We have appropriate security measures in place in our physical facilities to protect against the loss, misuse, or alteration of information that we have collected from you at our site
Marketing and Communications
From time to time SPD send out email marketing communications and in order to do so we request specific data from reputable data suppliers, in order to promote our products and services. We will only ever request data from our suppliers in order to send marketing emails where they can demonstrate that the recipient is relevant to the products and services we intend to market to them. Our data suppliers are also responsible for checking that the recipient has opted in to receive such marketing messages. If you wish to find out more about where we source our data, then please contact us at firstname.lastname@example.org
You have the right at any time to request to be unsubscribed from our database. Please email us at email@example.com should you wish to opt out of marketing emails.
E-Commerce and online shopping
Purchasing items or making donations over the Internet usually requires you to provide your personal identifying information and credit card information on a website. Many people have become accustomed to on-line commerce as a time-saving and useful convenience. There are a number of practices that can make providing your sensitive credit card information more secure and therefore make you feel more comfortable about doing so.
We use Realex to take payments from customers who opt to purchase one of our products/services. More information on this system can be found here: http://www.realexpayments.co.uk/
Website contact information
Please contact us If you have questions about our privacy statement.
Salford Professional Development Ltd
Contact: Paul Bolton, Deputy Chief Executive
Telephone: +44 (0) 161 295 3000