How to make a Freedom of Information Request
If you wish to make an enquiry about data held by Salford Professional Development Ltd that doesn't seem to be already available, you can make a request in one of the following ways:
Write directly to Paul Bolton, Deputy Chief Executive, Adelphi House, The Crescent, Salford M3 6EN, stating your name, address and details of the information that you require.
When we receive your request we shall instigate a search for the information you need. If we cannot determine exactly what information you require, we shall contact you as soon as possible to clarify your request. If we already publish the information you require, we shall send you details of how to find the information.
In all other cases, the information you need will be located and provided to you in your preferred format.
Please note that some information may be exempt from your access: should that be the case, we will provide what information we can and also provide reasons why other information has not been released to you. Please also note that we may need to charge a fee to cover the costs of our search and any copying: until a fee is received, the information you require will not be released to you.
Request for information relating to yourself
Under the terms of the Data Protection Act 1998 you are permitted to submit a request to Salford Professional Development for any information held about you as an individual.
Our commitment to privacy
Here at Salford Professional Development we work hard to ensure that you get the very best experience without having to worry if your information is safe.
Outlined below is how & why we collect, use, & share your personal information, & your rights in relation to that data.
We know that there’s lots of information here, but we want you to be fully informed – we hope the following sections will answer any questions you have but if not, please do get in touch with us.
A Bit about Us
Salford Professional Development is the “Data Controller” of your personal data & is subject to the General Data Protection Regulation 2016 (“GDPR”). We are registered with the Information Commissioner’s Office (“ICO”) registration number ZA092210
Why do we collect your Information?
Under the GDPR we have to have justification (“legal basis”) for obtaining your information. We use the details you provide to offer you our products and services, and to meet our contractual duties as laid out in our Agreement with you. The analytics we collect are to help us improve our online products and your browsing experience.
When do we Collect Data?
We only collect and use your personal data when you specifically agree that we should do so. Some of the information you will provide, and some we collect automatically. However, the data that we collect automatically is not personal data. For example, just by browsing our site or downloading information, our system will automatically gather and store certain information about your visit. This information does not identify you personally, and we do not link it to any personal data. It is used to help us improve our website.
We also collect personal data about you at various stages in your relationship with us. This may be
- When we confirm the contract with you
- When you provide us information on your training and conference preferences
- When you communicate with us, via phone, email or via the website, for example to make enquiries or raise concerns
What Sort of Data do we Collect?
Under the GDPR we are only permitted to collect the minimum amount of information needed to carry out a specific purpose. We may collect the following type of personal data about you:
1: Information that helps identify you:
- Your name
- contact information (address, email, phone number)
2: Sensitive personal data, including:
- Information concerning your health & medical conditions if you have special needs that we need to attend to during our contract
- Your date of birth if you are attending courses that require us to collect this data
How Do We Use Your Information?
We will process your personal information for a range of purposes associated with your contract. The primary purposes are:
- Registration, including production of name badges and organising conference and workshop attendances
- Financial administration, including fee payment
How Long Do We Keep Your Data for?
Data is retained for as long as it is required to perform its purpose, or for as long as is required by law (see the table below). At the end of that retention period, your data will either be deleted completely or anonymised.
Type of Information
Personal contact details
Current contract + 4 years
Current contract + 6 years
Who Do We Share Your Information With?
Sometimes we share your personal data with trusted third parties, in order to meet our contractual needs or to improve our services, for example a printer to produce name badges, auditors, organisations that you have subscribed to in order to promote your career progress (for example, professional bodies), and your employer if they have sponsored your attendance.
Here is the policy we apply to those organisations to keep your data safe & protect your privacy:
- We provide only the information they need to perform their specific services
- They may only use your data for the exact purposes we specify in our contract with them
- We work closely with them to ensure that your privacy is respected & protected at all times
- If we stop using their services, we will require that any of your data held by them will either be deleted or rendered anonymous
Your Choices Regarding Your Data
If you choose to become a member of any of our online communities, or to receive our email communications, it is always your choice as to whether you want to continue receiving information from us. If you do not want us to use your personal information in this way or to contact you, please let us know. On our online portals, we offer settings to change your membership. On email you can click the unsubscribe link.
Updating Your Contact Details
The accuracy of your personal information is important to us. You can let us know about any changes in your contact information at any time by emailing firstname.lastname@example.org.
How can you find out what Information we hold on you?
You have a right of access to your own personal data held by us. A request for all such information is called a Subject Access Request.
You are entitled to:
- A description of the data
- A copy of the data on request in CSV or Excel format
All the above must be returned to the requesting individual within one month & at no cost. If you have any questions about this policy please contact Paul Bolton, the Data Protection Officer on +44 161 295 3000. Or email him on email@example.com.
Our address is:
Salford Professional Development Ltd