We've developed services to help you access as much as possible from your home or workplace. The Library website gives you access to electronic information sources 24hrs a day and help and support is available online, by telephone and email. Most on campus library services are also available to off campus students, with additional services in place to help you study successfully without visiting the Library in person. Please don’t hesitate to contact us if you have any questions about using our services.
(Please note that some Library services may be restricted to UK-based, registered Salford students in order to comply with certain licensing restrictions. If you are studying on a University of Salford programme based at one of our partner colleges, see our pages for Partner students.)
Support Desk: General Library help and questions about your borrowing account.
Telephone: +44 (0)161 295 5535 or see the ‘Ask a Librarian’ chat service on Library web pages.
Academic Support Librarians: contact the person who specialises in your subject area if you need help with finding information, referencing, Turnitin or online resources. In the first instance, email the subject team for your particular school.
ITS Service Desk for computing related enquiries and help with passwords, email and Blackboard.
Log a problem online
Telephone: +44 (0)161 295 2444 (Mon-Fri 08:00 - 17:00 GMT)
All IT services can be accessed via links within the Student Channel
Student Email - Your University webmail account can be accessed via the link at the top of the Student Channel page. You will need your email address and password to log into your Student Mail account. These are located in the password.txt file on your F: drive.Important: All important University communication will be via your student webmail account. It is essential that you check this regularly.
Blackboard - Blackboard is the University of Salford’s virtual learning environment (VLE). Within it you will find resources for your programmes and modules, including lecture notes and assignment details. Blackboard is accessed online, via the Student Channel.
Collaborate - Collaborate is a web conferencing tool where staff and students can interact in an online environment in real time. You can chat to each other using a headset and even see each other if you have a webcam. Your lectures and tutorials may take place in a virtual classroom in collaborate and sessions can be recorded by the tutor for later viewing. Collaborate is accessed via Blackboard
Access your filestore - Your filestore (F: drive) is a space allocated to you on the University’s central server. You can use it to save work securely; it also contains your password.txt file, which contains password information for accessing your email account. You can access your personal filestore from any computer with internet access, 24 hours a day.
Self service - Update your contact details online.
You will need to access the following to make full use of all the services and facilities available to you:
Network username and password - You will need this to access Blackboard and your filestore (F:drive) from off-campus.
Student email address and password - You will need these to access your student email account. You need to check your student email account regularly as all official communication from the University will be sent there.
Self service PIN - You will need your Personal Identification Number (PIN) to update your contact details and access your records online.
ID card - You will need a Student ID card if you have occasion to visit the University of Salford in person and wish to use the Library facilities. You will also need it to use the Document Delivery service and if you wish to register for Sconul Access. As off campus users, when you register online you will be prompted to upload a photograph of yourself and order an ID card. Once you have done this, your card will be created and sent out to you.
Reading Lists at Salford - the University of Salford's online reading list system. Search or browse to locate reading lists attached to the modules you are studying. Link directly to Library Search to view the library holdings for that item, including electronic access (where available).
Library Search - Access the Library's information resources including electronic books, online journals and databases. Many of these may be searched through a single interface. A guide to using Library search is available.
Exam papers - View past exam papers online. Please note you will need to set up Off Campus proxy on your pc if accessing exam papers off campus.
USIR - The University of Salford Institutional Repository, providing access to research carried out at the University of Salford, including theses.
Please contact your Academic Support Librarian if you need any assistance with Information Literacy, referencing or Turnitin.
Information Literacy will help you develop skills in identifying, retrieving, evaluating and applying information, which will help you in your studies. There are online materials available to help you, but you can also ask for help from your Subject Librarian.
If you use someone else's work within your assignments, you must acknowledge your original source. You will need to cite where the material is taken from both within your assignment and in a bibliographic list at the end of your work. Help with referencing is available from online guides and from your Subject Librarian.
Turnitin - Turnitin is the University's online assignment submission system. It is accessed via Blackboard. Where appropriate, you will be asked to submit work to Turnitin for marking.
Off campus students are entitled to the same borrowing rights (and are subject to the same borrowing rules) as on-campus students. You can continue to borrow material from the library while you are on placement.
The Library is unable to offer a postal loan service and you must be able to visit the Library to issue and return your books in person.
SCONUL Access is a scheme which allows many university library users to borrow or use books and journals from participating university libraries in close proximity to where you live or work. Further information is available from the SCONUL Access web site.
To qualify for SCONUL Access, you must be registered as a library user in good standing (including no debts on your Library record). You will also need a University of Salford student ID card.
To register for SCONUL Access:
You will need to complete an application for each institution you wish to use.
Once you have filled in the on-line application form, and your application is approved, the University of Salford library will send you an confirmation email, which introducing you to your chosen host library/ libraries. This is only valid for a short period to ensure users are still eligible. If you don’t use the introductory email within this period, you will need to apply again.
You need to take a copy of the introductory e-mail with you when you visit your chosen library, along with your University of Salford ID card. This will allow other libraries to identify you as a bona fide member of the scheme.
Tip: You should check the website of the library you want to visit for their opening hours and other specific conditions. For example, your first visit may need to be during office hours or you may need to supply a passport sized photograph.
The host library should issue you with a library card, which will allow you to use facilities until your SCONUL Access membership expires. The membership can be valid for up to three years or until your course or contract ends if earlier.
Students studying registered Distance Learning programmes can request scanned copies of journal articles or book chapters that are in the printed Library stock.
Complete the online form.
There is no charge for this service.
Please note that copyright limits will apply. UK copyright law allows us to scan no more than: