Using IT
PC suites
PC suites are available to registered staff and students in all libraries and in buildings around the campus. There is no need to pre-book a PC, just come in and use one.
Our PC suites within libraries
Each library site has one or more PC suites, with Follow You devices which offer printing, copying and scan-to-email services. There is no need to pre-book a PC, just come in and use one.
Locations and term time opening: Term time week | Term time weekend
Our PC suites located across the whole campus
We also provide numerous PC suites/learning spaces across the whole of the campus.
Locations and term time opening: Term time week | Term time weekend
24 hour PC access
Our PC suites at Clifford Whitworth Library can be accessed 24 hours a day on production of a valid University ID card.
Wireless working
Wireless working is possible in all libraries, allowing you to access your personal filestore on the University network, e-Library, email and other internet services.
Visit Wireless working for user guides, FAQs and information about building locations.
Before you connect to the Wireless network, ensure that you have no file sharing (peer to peer / p2p) software, such as torrent, set to download or upload copyrighted material (including music, films, games and software) and that your computer (PC/Mac) has had its operating system updated and up-to-date antivirus software installed.
Please contact the ITS Service Desk (email its-servicedesk@salford.ac.uk or call 0161 295 2444) if you wish to give feedback about the wireless service, or want help with using it.
Working anywhere
Many of our online services can be accessed from off campus, including SOLAR and LaSU - reading lists.
Visit Working anywhere to discover how to access your own filestore area of the University's network.
Electronic resources
Usernames, passwords and licensing restrictions
Some electronic resources can be accessed directly by typing in the website address and using a username and password to prove that you are a Salford student or staff member. These usernames and passwords are available from the E-resources password web page. If you are accessing this page from off campus you will need to activate the proxy service. A User Guide Web authentication - access to restricted web pages from off campus [pdf] is available to help.
A further set of electronic resources is not available at all off campus due to licensing restrictions. If you need information about one of these please call the ITS Service Desk: 0161 295 2444, email library@salford.ac.uk, or contact the Academic Support Librarian for your college or unit who will conduct a search on your behalf.
The University's web-based email system for students allows you easy access to your email account on and off campus.
Remember to check your email account regularly as it is used for all official University communications. For example, The Library will use it to inform you that reservations are ready for collection and to remind you that items are due for return. Similarly, if your tutor or School need to contact you by email they will use your University email address.
Printing/photocopying refund
To claim a refund you must:
- Fill in all the fields in our online form, and then click on the Submit button on completion and it will be sent to us. Do not print this form.
- Details of your print job can be found in the email confirmation sent to your University of Salford email account.
- If the refund involves faulty output, submit the output to a member of staff at an Enquiry Desk who will pass this to the relevant team. Output printed but not forwarded may be taken into consideration when a refund is calculated.
- This form is for Printing Refunds only. If you require a Printing Transaction History please contact either a library Enquiry Desk or telephone 0161 295 2444.
To query the progress of your refund claim:
Contact Service Desk on 0161 295 2444 or email printing-ils@salford.ac.uk quoting your network login username and the date on which you applied for the refund.
Please note:
- The Library will not provide cash refunds for printing.
- Refunds will not be made upon demand.
- The Library can not refund any unused printing credit.
Passwords
Each member of the University has their own individual username and password to access their University network account, and other computing services.
Your network account
You will need your network login username and password to connect to your own allocated area of space on the network, known as the F: drive. You will also use the same login username and password to access a number of other services, such as e-Library and Blackboard.
Your email password
This is separate from your network account password.
Your Student computer account | Your Staff computer account | Blackboard
Your ATHENS account
Once registered at the University you are given an individual Athens username/password.
Your Athens username/password is used to access an increasing number of our electronic resources - indexes, databases, e-journals and e-books, etc. This information is stored in a text file called Password.txt located on your F: drive.