Follow You printing
Latest news - Check your Follow You printing account and balance
It is now possible to check your Follow You account. Visit the Equitrac Logon page and login in with your username and password. You will be able to see your account balance and your print activity for the last 30 days. If you require a transaction history for a period older than 30 days, please contact the ITS Service Desk (email its-servicedesk@salford.ac.uk or call 0161 295 2444) quoting the relevant start and end dates.
We recommend that you use the Internet Explorer browser when checking your account.
User guides
Follow You - Printing | Copying | Scan-to-email | Printing from a MAC
Printing
High quality laser printing is available from all networked library PCs and PC suites across all sites. Follow You printing is available in all libraries and allows choice of which printer you can use to release your printing. You can submit jobs for Follow You from any student PC in the University.
How much does printing cost?
| Printing | Charge |
|---|---|
| Black & White A4 (single sided) | 5p per sheet |
| Black & White A4 (double sided) | 8p per sheet |
| Black & White A3 (single side) | 10p per sheet |
| Black & White A3 (double side) | 16p per sheet |
| Colour A4 (single sided) | 25p per sheet |
| Colour A4 (double sided) | 35p per sheet |
| Colour A3 (single sided) | 35p per sheet |
| Colour A3 (double sided) | 45p per sheet |
Advice on printing assignments
We advise that in order to cope with unexpected interruptions and delays in printing and its supporting services, work should be sent to a print-queue two days before the submission date for that assignment.
Some tips
- Before printing your document select the File and Print Preview options to check how it looks before printing.
- Make sure that you have selected the correct printer. You will typically have a choice of at least two printers - one of which is the more expensive colour printer.
- ‘Follow You’ queues will have ‘Follow You’ in the name.
- ‘Follow You’ queues will be visible on all student PCs
How do I pay for printing?
Library Services operate a pre-payment system for printing. You can obtain printer credit with:
- E-payment
You can add credit online to your printing account if you have a valid debit/credit card. When you are on campus select the 'Credit Printing Account' desktop icon, or go directly to Printer payments, and login with your University of Salford network account.
The online system will request details of your debit/credit card and you can authorise a payment between the values £1 and £99. You are advised to check your balance before proceeding. The transaction should be processed in real time; confirmation received and amount credited to your printer credit account.
Watch our video or read our User Guide Electronic Payment For Printing FAQ [pdf] for further information on this service. - Cash
Self-service print credit kiosks are located at all of the library sites. Swipe your card over the kiosk card reader and when prompted then enter your notes/coins into the kiosk machine. Credit is transferred to your printer credit account. A receipt is printed for each transaction. Please ensure that you have the correct change for the kiosk as we cannot provide it for you. Please note that these machines do not give change and any unused Printing credit is not refundable.
You can check your print account balance at any time via a kiosk or the desktop icon.
Watch our video or take a look at our User Guides to find out more about Follow You.
Where can I release Follow You printing jobs?
Take a look at the table below or find the locations on our map.
| Building | Room | Black & White | Black & White/Colour |
|---|---|---|---|
| Adelphi Library | AC208 | 1 | 2 |
| Allerton Library | Level 2 Main Area | ||
| Level 3 | 2 | ||
| C Lib 401 | 2 | 1 | |
| Allerton Studios | G25A | 1 | |
| Clifford Whitworth | Ground Floor | 1 | |
| First Floor | 1 | ||
| CW206 | 2 | 1 | |
| Second Floor | 1 | ||
| Lady Hale | 201 | 1 | |
| Maxwell | 524 | 2 | |
| Media City | First Floor | 1 | |
| Second Floor | 3 |
How do I print?
- Click on File on the menu bar and select the Print option.
- Check that the Name field of the dialogue box displays the name of the printer you require. If you need to change the printer name click on the down arrow and select the appropriate printer (each printer is labelled with its name).
- Follow You queues end with either Black_White or Colour
- Click OK. Your work will be sent to the selected printer.
How do I print a colour document?
Can I print double-sided?
Yes, all printers within libraries and our PC suites on campus, have a double-sided printing option.
How do I request a printing refund?
Requests for a printing refund are typically processed via our online form. It is essential that when applying for a refund that you complete all the fields with the required information. You will be notified by email to your University of Salford email account when the form is processed, this is normally within 3 working days.
Photocopying
Our self-service photocopying facilities are available across our three sites. There are instructions for their use in the main photocopying areas, but if you need further assistance just ask a member of staff.
What kind of photocopiers are there?
Library Services now offer a fleet of Black & White and Colour Printer/Copiers in its three libraries. Some are colour-enabled, which means that the default is Black & White unless you select the Colour option on the copier. Duplex (Double-sided) copying is an option now available.
- Swipe your card using the Card Reader on the machine to sign on to your network user account.
- Remember to logout as soon as you have finished using the machine.
To use the Photocopying Service Printing Credit is required (see How do I pay for Printing? for further information).
There is also a coin-operated Black & White Photocopier in each Library. The Library cannot provide change for these machines.
How much does it cost?
| Photocopying | Charge |
|---|---|
| Black & White A4 (single sided) | 5p per sheet |
| Black & White A4 (double sided) | 8p per sheet |
| Black & White A3 (single side) | 10p per sheet |
| Black & White A3 (double side) | 16p per sheet |
| Colour A4 (single sided) | 25p per sheet |
| Colour A4 (double sided) | 35p per sheet |
| Colour A3 (single sided) | 35p per sheet |
| Colour A3 (double sided) | 45p per sheet |
There is a coin-operated Black & White Photocopier at:
| Adelphi Library | AC207 |
| Allerton Library | Level 2 Main |
| Clifford Whitworth | First Floor |
The Library cannot provide change for these machines and they do not give change. They accept 10p 20p 50p £1 £2 coins.
Where can I photocopy?
Student Photocopying Device Locations
| Building | Room | Black & White | |
|---|---|---|---|
| Adelphi Building | AC207 | 1 | |
| AC208 | 1 | 2 | |
| Allerton Library | Level 2 Main Area | 2 | |
| Level 2 Extension | 1 | 1 | |
| Level 3 | 2 | ||
| C Lib 401 | 2 | 1 | |
| Clifford Whitworth | Ground Floor | 1 | |
| First Floor | 2 | ||
| CW206 | 2 | 1 | |
| Second Floor | 1 | ||
| Lady Hale | 201 | 1 | |
| Media City | Ground Floor | 1 | |
| First Floor | 3 | ||
| Second Floor | 3 |
How much of a library item can I photocopy or scan?
All students and members of staff need to be aware of copyright issues in their dealings with print and electronic publications or unpublished work, in any format. Please make sure you have read the copyright regulations, which are placed near all main photocopying areas within our libraries.
You can also take a look at our General User Guide - Copyright - the effects upon you [pdf] to make sure you stay within the rules.
How do I request a photocopying refund?
Requests for a photocopying refund are typically processed via our online form. It is essential that when applying for a refund that you complete all the fields with the required information. You will be notified by email to your University of Salford email account when the form is processed.
Scanning
Lift the copier lid and place your document face down on the glass screen, or face up in the document feeder.
- The default setting is for one colour, one-sided original sent to your University email account as a pdf file.
- There is a file size limit of 2MB for each email sent using this service.
- If you require Black & White, select the B&W button
- If you wish to save the scanned image as a jpeg file press Filename/Type and select the Tiff/JPEG option.
Watch our video or take a look at our Scanning User Guide to learn all you need to know about this service.
Printing accessibility
Table-mounted Print/Copy/Scan services are available in all our library sites.
- Adelphi Library - AC207
- Allerton Library - Level 2 extension
- Clifford Whitworth - 1st floor
- MediaCityUK - 1st floor
Lift access is available to all machines.
All Follow You devices have a Screen Enlarge button.
Printing Paystations are available to all students. ePayment is available as an alternative payment option.
Dyslexic students should contact Disability Support for advice on specific printing needs.