An email distribution list is literally a named list of email addresses. When you compose an email, you can enter the name of the list in the ‘To’ (recipients) field; then when you send the email, it will be sent to all the addresses contained in that list.
Although it is possible to create your own private distribution lists (sometimes called Contact Groups) using Outlook, it sometimes makes sense to use shared distribution lists in cases where multiple staff regularly need to send emails to defined groups of recipients. Because of the need for increased control, shared distribution lists are created by IT Services on request.
If you need to have a shared distribution list created, then once you know all the recipient email addresses you need to include in the list, log this in My IT Desk or send an email to the email@example.com to request its creation; however, please note:
Adding addresses to/removing addresses from an existing distribution list
The designated list manager should contact the ITS Service Desk to have addresses added to or removed from an email distribution list.