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IT Services

Connectivity

The Connectivity service provides the campus data network—cabled and WiFi; remote connectivity (EduRoam and Remote Access Portal) and the internal collaboration tool for University staff (Jabber).

Access to the network is subject to entering a valid username and password, (see the User Accounts Service Description) for further details.

Cabled network connectivity allows IT users to connect PCs or servers to the University network via high-bandwidth data sockets (Category 6 or 7).

Broadly speaking, there are two standard types of data socket available for general use: Dedicated staff connections and functional connections.

With the typical staff socket connection, a staff member’s desk phone can be connected directly to the data socket, whilst their PC device is connected to the phone itself. The phone then merges digitized audio and data to/from the PC, via the one physical socket connection. Alternatively, a PC may be connected directly to the socket. These sockets are reserved for connecting staff members’ allocated PCs or shared/departmental PCs to the campus data network.

Functional connection sockets are typically located in teaching spaces and meeting areas. Anyone having a University IT account (username and password) may connect University-allocated PC devices or their own personal devices via these connections; though they will need to enter their username/password as part of the connection sequence. Users of these connections will be able to connect at least to the Internet, and possibly to internal University resources, depending on their login account privileges.

For specialist users: In addition to these standard connections, dedicated connection routes can be set up between various socket/router locations on campus, with TCP/UDP port and IP address restrictions as required.

Note that some data sockets on Campus are currently inactive, and therefore cannot be used; however these can be activated on request. Also, sockets can be ‘repurposed’, i.e., staff connections can be reconfigured as functional connections, or vice versa.

Staff socket connections: Only University PCs and desk phones (allocated for staff/departmental use) can be used with these connections.

Functional socket connections: Any device may be used with these; however a student, staff or Associate login username or password will need to be entered in order to establish a connection.

In addition, there are various special-purpose sockets around the campus, which include those used for connecting open access PCs: These cannot be used for connecting any devices other than those for which they are intended.

Information will follow shortly. Sorry for the inconvenience.

If your cable connection appears not to be working, you may be able to resolve the problem quickly yourself: 

  • first, check the physical connection
  • then restart the connected device.

If this does not resolve the problem or if you have any other questions not answered on this site, please contact the IT Service Desk.

The University wireless network is available in almost all University buildings. IT Services has recently invested heavily in upgrading the wireless network: users can now configure their device just once with the relevant connection and login details, after which it will connect automatically whenever it enters a University of Salford WiFi coverage area in the future.

Campus WiFi is available to anyone—student, employee or Associate—who has an active University IT account (username and password).

In addition, visitors from other educational institutions will be able to use campus WiFi to access the Internet/their home institution’s data network, using the Eduroam service, provided that their institution is a member of the JISC Eduroam community.

WiFi is available to users throughout all Peel Park, Frederick Road and Media City University buildings and floors except:

Business House - not currently available (BAM site office).

Centenary Building - limited availability (Ground Floor, HT103, HT201, 3rd Floor).

Faraday House - not available.

Halls of Residence - supplied by CLV.

Joule House - not currently available - coming soon.

Technology House - not available.

Campus Map

Also see the Media City campus map

Please see the online interactive campus map web site: http://www.salford.ac.uk/about-us/travel/campus-map

Additionally, full WiFi coverage is now available outside between some buildings, as indicated by the green shaded areas on the map below.  This provides seamless WiFi roaming and improved performance when moving through these outside areas.

WiFi coverage

Students, staff and Associates can establish a WiFi connection by configuring their personal or University-allocated device just once. Thereafter, the device should connect automatically whenever they enter a University WiFi coverage area.

The campus WiFi ‘SSID’ (the network name as it will appear on your device’s list of available WiFi connections) is:

UoS-WiFi

The setup procedure you need to follow depends on the type of device you are connecting—select from the list below.

If you have any issues connecting to UoS-WiFi please contact the IT Service Desk to request support.

If you are unable to connect to WiFi, see: How to connect to campus WiFi to ensure your device is correctly configured.

If you cannot resolve the problem, or if you have any other questions not answered in this site, please contact the IT Service Desk.

Fixed IP Address allocation

This service can only be provided to University staff.

When a device connects to the University data network via cable or WiFi, a network address (or IP address) is normally allocated to it automatically. The address that is allocated on one occasion may be different from that allocated on another occasion. However, it is sometimes necessary to ensure that a device is allocated a specific IP address consistently whenever it connects; for example, if the device is interacting with a server or other resource that will only accept connections from certain ‘listed’ IP addresses (for security reasons). A server that serves content via the Internet may also have a fixed IP address.

If you have a device (PC or server) that needs to have a consistent IP address whenever it connects to the network, the first step is to inform the IT Service Desk. You will then be contacted by a network specialist, who will request certain details about your device. Provided that your request is approved, you will be advised once an address has been reserved for your device.

This service is available to University students, staff and Associates.

eduroam is a free, worldwide wireless internet service provide by JISC.
https://www.jisc.ac.uk/eduroam

This allows users from one participating educational institution to connect to the Internet or to their home institution’s data network, when visiting another participating institution.

A ‘participating’ institution is one whose national educational network provider is set up to allow eduroam use, and whose local data network is equipped with the necessary components.  See the link below for a list of these organisations:
https://www.jisc.ac.uk/eduroam/participating-organisations

The University of Salford, being a participating institution, is able to allow its own staff, students and Associates to connect to the Internet and to the Salford campus network from any other participating institution.

Visitors to Salford, from other participating institutions, can access the Internet along with their home institution’s network.

Please contact the IT Service Desk for more information and support with connecting to the eduroam service.

Salford Users Visiting Another Institution

Members of the University of Salford can use eduroam only when visiting another organization; however they should prepare their device before travelling

University of Salford members who are not travelling should connect to UoS-WiFi in the usual way; in that case, do not attempt to connect to the eduroam network.

  • If you are a Salford user connecting using Windows 7, Windows 8, or Windows 10 please use the setup instructions below to prepare your device before travelling.
  • When you set up your connection initially, you will need to supply your University login username suffixed with '@salford.ac.uk' (eg. aaa9999@salford.ac.uk) and usual login password.
  • Guides are available for:
    • Windows 7
    • Windows 8
    • Windows 10
    • For Android, Apple iOS 5&6 and OSX, simply connect to the eduroam network and enter your username suffixed with '@salford.ac.uk' (eg. aaa9999@salford.ac.uk) and use your usual login password.  If prompted, always accept the certificate/continue.
    • Note: some mobile devices require selection of PEAP/MSChapv2 in order to work.
    • In all instances, you may be required to configure your device to point to the externally signed QuoVadis CA 2 certificate(s).  See the guides above for how to configure this.

Users from Other Institutions Visiting Salford

Information on how to connect to the service should be available from your home organisation.

If you have any issues connecting to the eduroam service or require further information or support please contact the IT Service Desk.

WiFi is available to users throughout all Peel Park, Frederick Road and Media City University buildings and floors except:

Business House - not currently available (BAM site office).

Centenary Building - limited availability (Ground Floor, HT103, HT201, 3rd Floor).

Faraday House - not available.

Halls of Residence - supplied by CLV.

Joule House - not currently available - coming soon.

Technology House - not available.

Campus Map

Also see the Media City campus map

Please see the online interactive campus map web site: http://www.salford.ac.uk/about-us/travel/campus-map

Additionally, full WiFi coverage is now available outside between some buildings, as indicated by the green shaded areas on the map below.  This provides seamless WiFi roaming and improved performance when moving through these outside areas.

WiFi coverage

Members of the University of Salford visiting another institution: If you have followed the above How to connect to Eduroam instructions but are nevertheless unable to connect, contact the University of Salford IT Service Desk ; Please do not contact the organization you are visiting.

Members of other institutions visiting the University of Salford: Support will be provided by your own institution.

Eduroam is a service provided by JISC https://www.jisc.ac.uk/eduroam

A list of the participating organisations and the service they offer is maintained on the Jisc website:

https://www.jisc.ac.uk/eduroam/participating-organisations

This service is available to University students, staff and Associates.

The Remote Access Portal is a browser-based facility, giving University members access to various personal and shared IT resources when off-campus.

Students can access their personal file storage (F: drive). Note, if you are a student, your email and Office365 applications cannot be accessed through the Remote Access Portal; instead, go to https://login.microsoftonline.com/

Staff and Associates can access email, personal file storage (F: drive), shared file storage (usually V: or S: drive) and various corporate systems through the Remote Access Portal.

How to access Remote Access Portal

Go to https://portal.salford.ac.uk

You will then be required to login using your University username (e.g., ABC123) and password.

Help and support

There are guides available for users of the Remote Access Portal:

Student guide

Staff and Associate Guide

If, having consulted the guides, you are having problems accessing or using the Portal, you can contact the IT Service Desk.