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Alumni Engagement & Development Privacy Statement

The University of Salford is committed to protecting any personal data you share with us, or which we obtain from other organisations or from publicly available sources.  We aim to be clear when we collect your personal information about what will happen to it and not to do anything with it which you would not reasonably expect.

All information you provide to us will be used in accordance with the University’s Data Protection Policy and, where appropriate, the University’s website privacy policy.  Your personal data will be stored securely in our Alumni Engagement & Development database which is part of the University’s IT infrastructure on campus held in accordance with the Data Protection Act 1998.

This statement aims to explain what personal information we collect and hold as part of our alumni engagement and development work how we may use it.  It also outlines what steps you can take if you’d like us to change how we use your data or if you’d like us to stop using it altogether.

What personal information do we collect?

Personal data collected, stored and processed by the University part of our alumni engagement and development work may include name, date of birth, contact details including postal address, email address and phone number.  We may also collect information on past or current employment, areas of interest or potential interest, relationships to other alumni, family or partner details.  We will record all communications sent to you by the University, event attendance, details of any donations made and whether or not you have given us permission to claim Gift Aid on donations you may have made.

What do we do with your personal information?

Your personal information will be used to provide any services you have requested and to keep in touch with you as a member of the Salford alumni community or current, previous or future supporter of the University in relation to the following:

  • University updates and news
  • Offers and discounts to which you may be entitled
  • Promotions of benefits or services
  • Invitations to events
  • Ways to get involved
  • Fundraising
  • Occasional marketing from University departments/partners

Unless you have requested otherwise, your data are used and processed for the full range of University, alumni and supporter activities and programmes involving academic and administrative departments, and all relevant communications and marketing activity (by mail, email and telephone).

If you have provided us with your postal address, email address or telephone number we may contact you via these means unless you have told us you’d prefer us not to.  

We actively check phone numbers against the Telephone Preference Service (TPS) and we will only call you on a number listed on TPS if you have specifically told us we may.

The University does not collect and store any bank or credit/debit card details within the alumni and supporter database.

Your data will not be disclosed to external organisations other than those acting as agents for the University. We always make sure there are appropriate controls in place so that your data will remain secure. The University will never sell, trade or give away your data.

Tools may be used to monitor the effectiveness of the University’s communications with you, including email tracking which records when an email from us is opened and/or how many links are clicked within the message.

The University is committed to holding your data securely and treating it with sensitivity. The University will only hold the data for as long as it considers necessary for the above purposes.

Where do we collect information from?

  1. From elsewhere in the University
    We transfer the names of all our students, their degree information and contact details to the database of the Office of Alumni Engagement and Development from the University’s student database at the point of graduation.
  2. Directly from you
    When you enquire about our activities, register for an event, make a donation to the University or otherwise provide us with personal information.
    You can also let us know about any changes in contact information at any time by filling in this Update Your Details form or emailing alumni@salford.ac.uk.
  3. Indirectly from you
    Your information may also be passed to us from sources such as the University of Salford crowd funding website where you have made a donation through them.  We will only use your personal information if you have specifically given them permission for us to contact you.
  4. From other organisations or public sources
    As with other universities and charities we may use your personal data to help us make estimates of your potential ability and willingness to make donations to the University.  These estimates help us to tailor our fundraising activities and communications with you.  To ensure we are providing you the best experience for you we may also use insight companies to provide us with general geo-demographic information about you.  This information is compiled using publicly available data and information you have already supplied to us.

To ensure we can continue to communicate with you we may use a third party to help us keep your postal address details up-to-date (we only use the Royal Mail National Change of Address Service) and to remove deceased people from our communications list.

We may use publicly available information, such as that held by Companies House and from articles published in newspapers, to tailor how we communicate with you.

Cookies

For information on how cookies are used on this website please see the University Privacy and Cookie Policy.

Your choices regarding your data

It is always your choice as to whether you want to receive information about the University, about how we raise funds and the ways you can be involved.  If you do not want us to use your personal information in these ways or to contact you by email, phone and/or post please indicate your preferences when giving us your information or by filling in this Update Your Details form.  Alternatively you can email us at any time at alumni@salford.ac.uk or call us on +44 (0)161 295 4265 (Monday to Friday, 9am-5pm) specifying your requirements.

If you do not want us to continue to hold your personal information please contact us at alumni@salford.ac.uk or on +44 (0)161 295 4265 (Monday to Friday, 9am-5pm).  Please note that we will still need to retain skeleton information on you (name, year/s of study, course title and home address) to help ensure that we do not contact you again.

Any choices you make will overwrite any previous preferences you have informed us about.

Updating your contact details

The accuracy of your personal information is important to us.  You can let us know about any changes in contact information at any time by filling in this Update Your Details form or emailing alumni@salford.ac.uk.

Your rights

For more information about your rights under the Data Protection Act go to the website of the Information Commissioner’s Office at www.ico.org.uk.

To access the personal information held by the Office of Alumni Engagement and Development or the wider University, email foi@salford.ac.uk. You will be asked to prove your identity and may be charged a £10 fee before your data can be released.

This statement

From time to time we may make changes to this statement because the way we are processing your personal information changes.  All alterations will be posted on this page and will apply from the time we post them.

This statement was last updated on 26 April 2017.